Counter Sales Assistant

5 days ago


Bournemouth, United Kingdom J&Bs Full time

**Key responsibilities and accountabilities**:

- To deliver branch sales and GP in line with sales and GP targets by actively selling and promoting company products.
- Contribute to achieving branch performance targets.
- To deal with customers both in person and on the telephone, taking orders and helping to resolve customers’ problems, offering advice where possible.
- To negotiate with suppliers and monitor customer orders to ensure smooth delivery for customers and 100% satisfaction.
- To obtain quotes for stock items from suppliers to ensure most cost effective option.
- Must be IT/Windows literate
- Audit quotations to ensure these are pursued and followed through.
- To ensure adequate stock levels on shelves and carry out stock checks when required.
- To assist with checking goods in and take action when required.
- To maintain an up to date knowledge of products in order to deliver exceptional customer service.
- Support marketing campaigns and promotions to ensure the maximum benefit is gained.
- To monitor the general housekeeping of the counter and trade shop area and ensure that all company health and safety policies and procedures are adhered to.
- To ensure telephones are answered within company guidelines
- To help deliver branch sales in line with sales targets by actively selling and promoting company products
- Build effective customer relationships to ensure that all sales opportunities are maximised
- To obtain quotes for special items from suppliers to ensure most cost effective option
- Adhere to all company policies and procedures, to include the Company Dress Code Policy, Standards of Performance Policy and Health and Safety Policy.

**About John Nicholls**

John Nicholls (Ltd) was founded by the late chairman John Nicholls 1965. The continuity as a family business is assured by sons Andrew and Philip who together drive Nicholls forward with the commitment and levels of customer service to which all our customers, trade and retail, have become accustomed.

In 2014 we acquired J&B's Plumbing & Heating based on the South Coast, adding an additional 8 Plumbing & Heating branches and 5 Bathroom Showrooms.

John Nicholls now has a network of 19 building & timber and plumbing & heating branches and 11 kitchen and bathroom showrooms throughout Oxfordshire, Warwickshire, Dorset, and Hampshire proudly employing over 200 people, with a turnover in excess of £65 million

**Salary**: £25,000.00 per year

**Benefits**:

- Cycle to work scheme

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:



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