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Pharmacy Counter Assistant

3 months ago

London, United Kingdom Roeche Ltd Full time

A high end pharmacy which is customer centred, where you will work in a relaxed and friendly environment. Diverse OTC and dispensary needs AND mainly dealing with private prescription patients.

As a Pharmacy Counter Assistant you’ll be part of a team focused on helping patients feel good, giving clear advice on health, pharmacy products and counter medicines, as well as the services on offer. This involves working across the retail needs and counter medicine advise. You will often be the first contact for the customer and as such it is essential you have a friendly personality and excellent communication skills. Being a counter assistant at the pharmacy does not limit you to one role, it requires you to be able to multi task.

Your role will involve:
Ensuring patients receive a friendly, attentive service.

Have knowledge of pharmacy and OTC medicines

Be able to advise on skin care products( ongoing training available)

Ordering and checking of received goods

Keep the shelves tidy, stocked, and clean

Adhere to cleaning duties.

Communicating with patients regarding prescriptions and over the counter queries

Supporting the delivery of professional services in the pharmacy

Assisting in improving over the counter sales

Training and providing advice on over the counter medicines, vitamins, skincare etc

What you'll need to have and learn:
Previous experience of working within a pharmacy with proven product knowledge.Medicine counter assistant qualification & IT literacy.Training will be provided towards certification and development.

Be presentable and show professional approach.

We stock vitamins, supplements and natural products as well as many high end skincare brands. Experience in working in similar environments with similar products and brands is preferred.

Ability to work as part of a healthcare team. Passionate and enthusiastic about providing patient care.Excellent communication skills and customer rapport.

Arabic speaking essential.

Organised with knowledge of Microsoft, Excel.

We offer a competitive salary package, staff discount scheme and training and development opportunities.

We are looking for an excellent long term participant who will have the opportunity to develop.

**Job Types**: Full-time, Permanent (45 hrs/ week)

**Salary**: £22,500 pa plus bonus on targets.

28 days holiday( inc public holidays)

Schedule:

- Day shift

**Experience**:

- Pharmacy: 1 year (required)
- Retail sales: 1 year (preferred)

Work Location: Central London W1

**Salary**: £9.50-£10.50 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Pharmacy: 1 year (preferred)
- pharmacy counter: 1 year (preferred)

**Language**:

- Arabic as second language (preferred)

Work Location: In person

Reference ID: RP/SHC/JI