Customer Engagement Advisor

3 days ago


Castleford, United Kingdom Toyota Material Handling UK Full time

**Location: Castleford**:
**Code: 3510**:
**About the role**:
This role will encompass traditional telemarketing phone conversations with a much greater responsibility for digital interaction with customers including but not limited to:

- First point of contact and ownership for all Ecommerce (Digital) Forklift transactions
- Web online chat functionality across several technical areas of the business
- Dedicated Marketing Campaign Leads and Appointment generation
- Project based appointment generation
- Sales area appointment generation

**Who are we looking for?**:
We are looking for someone who has experience working in a telemarketing background with excellent customer service skills.

Here are some of the skills we're looking for:

- First point of contact and ownership for all Ecommerce (Digital) Forklift transactions
- Web online chat functionality across several technical areas of the business
- Dedicated Marketing Campaign Leads and Appointment generation
- Project based appointment generation
- Sales area appointment generation

**Benefits**:
We offer a competitive salary and an attractive company pension. We will provide training to ensure you have the knowledge and tools to do your job. Plus, there are plenty of opportunities to progress your career within Toyota.

**Why choose Toyota**:
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.

Toyota Material Handling UK is an equal opportunities employer

**How to apply**:If you are interested in the role, please follow the link below, fill in the form and attach a copy of your CV. If you would like more information about the role, please contact our recruitment team.



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