Upper Gi Mdt Coordinator

6 months ago

London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen in the GI Services department at University College London Hospital NHS Trust for an Upper GI Benign MDT Coordinator. This post is an opportunity to join an enthusiastic team committed to providing first class administration to our Upper GI MDT Team.

We are looking for an innovative and motivated individual who wants to build on their skills and knowledge within a fast-paced service.

They will have previous administration experience and either experience of working in an NHS organisation or a desire to work within a healthcare organisation. They will be able to communicate with a range of patients and colleagues and possess excellent team working, negotiation and organisation skills. Above all they will be committed to helping us deliver excellent patient care.

We offer excellent development opportunities for administration staff both within the Division and across the organisation.

This role will require weekly rotation of onsite duties. You may need to provide cover for other members of the admin team when they have leave or absence, including reception desk cover.

We encourage you to speak to us about any flexible working requests during the recruitment process.

The Upper GI (Benign) MDT Coordinator will be responsible for ensuring that deadlines are met and prospectively monitoring all Upper GI (Benign) patients along their pathway. In doing so, they will ensure that appropriate treatment is received in line with national and local targets.

They will have key working relationships with all members of the administrative and clinical teams including nursing and medical staff, allied health professionals and support workers. They will act as the first point of contact (in phone and in person) in communication with patients, relatives and GPs and other external hospital staff / tertiary referrers.

The postholder will be responsible for escalating and troubleshooting issues and will contribute to finding proactive solutions to routine issues.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real ‘One Team’ ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040

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