Veterinary Receptionist/patient Care Assistant

5 months ago

Bishop Auckland, United Kingdom CVS UK Ltd Full time

**We have a fantastic opportunity for a Veterinary Receptionist/PCA to join our team here at Castle Vets. Working predominantly at the Bishop Auckland site, but some cover at Barnard Castle will be required.**

This is ideally a full-time position but part-time hours could also be considered, where you will be working Monday-Friday with a 1:4 share in the Saturday morning rota.

The Receptionist/ Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, in this role you would be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients, working alongside a lovely team of people. This role will involve animal handling, assisting vets and nurses in restraining animals for treatment, cleaning, walking and feeding patients, general cleaning and maintenance duties, answering phone calls, reception cover, greeting clients and providing the highest standards of animal and customer care.

**Main duties**:

- Answering calls and booking appointments
- Completing paperwork and insurance forms
- Taking payments
- Registering new clients
- Assisting vets and nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Serve clients and take payments
- To provide a friendly, efficient and effective service to clients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Serve clients and take payments
- To provide a friendly, efficient and effective service to client

Previous Receptionist or customer facing experience is essential. Previous veterinary industry experience would also be highly beneficial. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick thinking and willing to learn

The salary for this position will be in line with National Minimum Wage +3% cost of living increase.

As one of our Receptionists you will have access to our Client Care Hub. This is a dedicate space on our Knowledge Hub for all client care resources. You will be invited to join a support session within your first few weeks of being in the business, where you will meet a Learning Partner and begin your training journey. You can then join further sessions at any point over the following six months to ask any questions you may have regarding your training. This training is alongside the training your will receive in practice.

We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority. If you'd like to learn more, do feel free to contact the recruiter managing this campaign and ask them to talk you through our offerings. Or, if easier, you can find a list at on our careers site CVS Employee Benefits
- what we can offer you. (cvsukltd.co.uk)

  • Veterinary Surgeon

    3 weeks ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate Veterinary Surgeon to join our team at British Veterinary Association on a part-time basis. This is an excellent opportunity to contribute to the growth of our business while enjoying a flexible schedule.Key Responsibilities:Perform surgical procedures with...

  • Veterinary Surgeon

    3 weeks ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate Veterinary Surgeon to join our team at British Veterinary Association on a part-time basis. This is an excellent opportunity to contribute to the growth of our business while enjoying a flexible schedule.Key Responsibilities:Perform surgical procedures with...

  • Veterinary Surgeon

    2 weeks ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate Veterinary Surgeon to join our team at British Veterinary Association on a part-time basis. This role will play a crucial part in the growth and development of our Bishop Auckland Vets for Pets surgery.The ideal candidate will have a strong passion for animal...

  • Veterinary Surgeon

    2 weeks ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate Veterinary Surgeon to join our team at British Veterinary Association on a part-time basis. This role will play a crucial part in the growth and development of our Bishop Auckland Vets for Pets surgery.The ideal candidate will have a strong passion for animal...

  • Veterinary Surgeon

    1 month ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    Exciting Opportunity for a General Practitioner VeterinarianWe are a dynamic and forward-thinking Small Animal Practice based in the beautiful county of Durham, seeking a skilled and dedicated General Practitioner Veterinarian to join our team. As a General Practitioner Veterinarian, you will play a vital role in providing high-quality patient care and...

  • Veterinary Surgeon

    1 month ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    Exciting Opportunity for a General Practitioner VeterinarianWe are a dynamic and forward-thinking Small Animal Practice based in the beautiful county of Durham, seeking a skilled and dedicated General Practitioner Veterinarian to join our team. As a General Practitioner Veterinarian, you will play a vital role in providing high-quality patient care and...

  • Veterinary Surgeon

    2 weeks ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate veterinary surgeon to join our team at British Veterinary Association on a part-time basis. As a key member of our team, you will play a vital role in delivering high-quality patient care and contributing to the growth of our business.Key...

  • Veterinary Surgeon Position

    4 weeks ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    We are a dynamic and forward-thinking veterinary practice, Wilson Veterinary Group, seeking a skilled Veterinary Surgeon to join our dedicated team. Our practice is equipped with state-of-the-art equipment, including an in-house laboratory, digital X-ray, ultrasound, and laparoscopic equipment, to provide the best possible care for our patients.As a...

  • Veterinary Surgeon Position

    2 months ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    We are a dynamic and forward-thinking veterinary practice, Wilson Veterinary Group, seeking a skilled Veterinary Surgeon to join our dedicated team. Our practice is equipped with state-of-the-art equipment, including an in-house laboratory, digital X-ray, ultrasound, and laparoscopic equipment, to provide the best possible care for our patients.As a...

  • Veterinary Surgeon

    1 month ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate Veterinary Surgeon to join our team at our Bishop Auckland Vets for Pets surgery on a part-time basis. This role will play a key part in the growth and development of our business, and we are looking for someone who is flexible and able to work a variety of...

  • Veterinary Surgeon

    1 month ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate Veterinary Surgeon to join our team at our Bishop Auckland Vets for Pets surgery on a part-time basis. This role will play a key part in the growth and development of our business, and we are looking for someone who is flexible and able to work a variety of...

  • Veterinary Surgeon Position

    2 months ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    We are a dynamic and forward-thinking veterinary practice, Wilson Veterinary Group, seeking a skilled Veterinary Surgeon to join our dedicated team. Our practice is equipped with state-of-the-art equipment, including an in-house laboratory, digital X-ray, ultrasound, and laparoscopic equipment, to provide the best possible care for our patients.As a...

  • Veterinary Surgeon Position

    4 weeks ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    We are a dynamic and forward-thinking veterinary practice, Wilson Veterinary Group, seeking a skilled Veterinary Surgeon to join our dedicated team. Our practice is equipped with state-of-the-art equipment, including an in-house laboratory, digital X-ray, ultrasound, and laparoscopic equipment, to provide the best possible care for our patients.As a...

  • Receptionist

    4 months ago

    Bishop Auckland, United Kingdom Bupa Dental Care Full time

    Bupa Dental Care **Bishop Auckland** are looking for a **Dental Receptionist** to join their experienced team. Dental Receptionist required for Busy Dental Practice. Experience of customer care, patient/customer focus, empathy and understanding, friendly manner. **3 days per week late evening Wednesday two Saturdays** per month paid as overtime on an adhoc...

  • Veterinary Surgeon

    1 month ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate Veterinary Surgeon to join our team at our Bishop Auckland Vets for Pets surgery on a part-time basis. This role will play a key part in the growth and development of our business, and we are looking for someone who is flexible and able to work a varied...

  • Veterinary Surgeon

    1 month ago

    Bishop Auckland, Durham, United Kingdom British Veterinary Association Full time

    Exciting Opportunity for a Part-Time Veterinary SurgeonWe are seeking an experienced and passionate Veterinary Surgeon to join our team at our Bishop Auckland Vets for Pets surgery on a part-time basis. This role will play a key part in the growth and development of our business, and we are looking for someone who is flexible and able to work a varied...

  • Veterinary Surgeon

    1 month ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    Exciting Opportunity for a General Practitioner VeterinarianWe are a dynamic and forward-thinking Small Animal Practice based in the beautiful county of Durham, seeking a skilled and dedicated General Practitioner Veterinarian to join our team. As a General Practitioner Veterinarian, you will play a vital role in providing high-quality patient care and...

  • Veterinary Surgeon

    1 month ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    Exciting Opportunity for a General Practitioner VeterinarianWe are a dynamic and forward-thinking Small Animal Practice based in the beautiful county of Durham, seeking a skilled and dedicated General Practitioner Veterinarian to join our team. As a General Practitioner Veterinarian, you will play a vital role in providing high-quality patient care and...

  • Veterinary Surgeon

    4 weeks ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    Exciting Opportunity for a General Practitioner VeterinarianWe are a dynamic and forward-thinking Small Animal Practice based in the beautiful county of Durham, seeking a skilled and dedicated General Practitioner Veterinarian to join our team. As a General Practitioner Veterinarian, you will play a vital role in providing high-quality patient care and...

  • Veterinary Surgeon

    4 weeks ago

    Bishop Auckland, Durham, United Kingdom Wilson Veterinary Group Full time

    Exciting Opportunity for a General Practitioner VeterinarianWe are a dynamic and forward-thinking Small Animal Practice based in the beautiful county of Durham, seeking a skilled and dedicated General Practitioner Veterinarian to join our team. As a General Practitioner Veterinarian, you will play a vital role in providing high-quality patient care and...