Traffic Consultant

4 months ago

London, United Kingdom Merlin Magic Making Full time

**Traffic Consultant & Implementation Specialist - FTC**

**London**

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Traffic Consultant & Implementation Specialist to join our MMM team. This role will be based at our Creative London offices.

The Traffic Consultant & Implementation Specialist will play a vital role within Merlin Magic Making (MMM) as they introduce a brand-new function and way of working to our business. You will support the Creative, Project Delivery, and Finance functions helping to deliver Merlin’s accelerated growth strategy with efficient workflow, resource allocation, and timely project delivery. Additionally, the specialist will have a background and proven experience in setting up a brand-new Traffic function in a previous organisation, especially when it comes to implementing and optimizing brand new traffic management software and tools to enhance overall operational efficiency. This role is a 6 month FTC with a view to extend or make permanent further down the line.

**About the role...**
- Understand current processes to support Global Creative Director, Director of Project Delivery, and Director of Finance
- Use sophisticated software for end-to-end process mapping and status updates
- Establish best practice and unified approach to Traffic Management across MMM.
- Implement new end-to-end workflow system for project pipeline
- Establish and maintain efficient traffic management system for smooth workflow and timely delivery.
- Strong stakeholder management skills required for navigating introduction of new function and implementing necessary changes
- Collaborate with cross-functional teams to allocate resources effectively and meet project deadlines
- Liaise with brief owners for timely delivery of briefs and confirmed budgets
- Monitor project status, resolve bottlenecks, and proactively identify potential issues to maintain timelines
- Adhere to established traffic management protocols, including project intake, routing, and approval processes
- Review options for future implementation of asset management system and maintain organized project repository

**About you...**
- Proven experience in traffic management at a senior level, project coordination, or related roles within a creative or advertising agency.
- Strong understanding of project lifecycles, workflow management, and resource allocation.
- Familiarity with the implementation of traffic management software and tools, such as project management systems, digital asset management (DAM) platforms, or traffic-specific solutions.
- Proficient in data analysis and reporting, using tools like Microsoft Excel, Google Sheets, or business intelligence software.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Strong communication and interpersonal skills, capable of collaborating with cross-functional teams and stakeholders.
- Detail-oriented mindset with a proactive approach to problem-solving.
- Ability to adapt to a fast-paced and dynamic agency environment.

**The Benefits**

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

**Everyone Matters at Merlin.**

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

**Returning to work**

We have an active Return to Work programme, which offers training, mentoring and more, to support with the transition back into working life. So, if you’ve been on a career break for

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