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Helppoint Finance Administration Co-ordinator

4 months ago

Gateshead, United Kingdom Churchill Service Solutions Full time

HelpPoint Finance Administration Coordinator - Gateshead

We Put People First so you can Deliver Outstanding Service

We are searching for a HelpPoint Finance Administration Coordinator - Gateshead. This position will be pivotal, working with our suppliers and internal departments to ensure payments are made correct and on time.

The HelpPoint Team is dedicated to delivering service excellence to both internal and external customers and the team are the principal point of contact between Churchill and our clients, providing first line Customer Services support.

Do you have previous purchase ledger experience? Do you have strong administration skills and experience with working in a fast-paced environment? Are you organised and able to work to deadlines.?

At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career.

As HelpPoint Finance Administration Coordinator You will:

- Be managing all invoice checking, against all internal systems to approve the correct payments. Capture all payment deadlines dates are met.
- Assist with Credit Control
- Liaise with stakeholders and deal with internal telephone calls.
- Working with Excel Spreadsheets and cross referencing and correcting data both external and internal.
- Reconcile the supplier statements, dealing with and resolving any account anomalies as they arise.
- Facilities - to cross reference and authorise internal payments for the Churchill Group
- Handle all complaints, identify escalations and priority issues, resolving disputes and diffusing complaints in a professional manner
- Follow our internal operating procedures and processes including billing, invoicing, purchasing and electronic filling of all relevant client documents
- Any other duties as may be reasonably required from time to time with the adhoc relevancy of invoices.

As HelpPoint Finance Administration Coordinator You’ll have:

- Proven experience with different account sections, Accounts Payable, Purchase Ledger.
- Excellent communication skills, positive attitude with a “can do” approach
- Ability to problem solve and multitask
- Excellent Microsoft Word, Microsoft Excel, Outlook skills
- Effective and efficient time management with the ability to work to tight deadlines and deliver against Client SLA’s and internal targets
- Initiative and ability to work independently
- Good Organisation skills with excellent attention to detail
- Flexible approach for both the business and Customers, able to adapt quickly to changing priorities
- Ability to work in a changing and growing organisation

In exchange for your service, we’ll provide an inclusive and empowering culture where you’ll receive the training and development opportunities that allow you to grow and progress your career. We also offer a range of company benefits that ensure that you are receiving the support that you need to do your best work.

Our Benefits:

- A workplace pension scheme
- Two paid volunteering days annually - from beach cleans to supporting your local community. You choose..
- More than 250 perks - and hundreds of exclusive deals and discounts
- A wide range of training programs to help your career development
- Project Mosaic our Wellbeing, Diversity & Inclusion Committee who are leading the charge on all things WDI
- Recognition and reward program to thank our shinning stars
- A Wellbeing hub to support a healthy mind and body