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Receptionist/administrator - Facilities Management

3 months ago


Didcot, United Kingdom Carbon60 Global Full time

**Receptionist/Administrator - Facilities Management - Didcot - £10.90 per hour plus benefits**

**Are you an experienced Receptionist with excellent administrative skills looking for a permanent Part Time role?**

This is a fantastic opportunity to join one of the largest Facilities Management companies in the UK working on one of their prestigious clients' contracts based in Didcot, Oxfordshire.

**Salary: £10.90 per hour plus benefits**

**Hours of work**:1pm - 5:15pm Monday - Friday**

**Location: Didcot, Oxfordshire**

**Role Responsibilities**:

- Receive all visitors at the main reception in a professional manner ensuring that hosts are informed.
- Ensure switchboard is answered promptly and that callers are dealt with in a professional, helpful manner.
- Carry out general reception duties ensuring that a high standard of customer care is adopted always.
- Sort, process & deliver incoming and outgoing mail/parcels including samples, parcels, recorded and special deliveries.
- Providing timely updates and responses to customers in relation to progress on jobs raised and any queries that they may have.
- Processing hospitality requests and laying out/clearing away teas/coffees/lunches after the event.
- Collecting data for monthly KPIs and reporting purposes e.g., updating spreadsheets with jobs such as portering and cleaning requests.
- Processing customer feedback and monitoring responses.

**The successful person**:

- Excellent customer service skills
- Knowledge and experience of working in a front facing environment
- Able to work under pressure on occasions such as supporting emergency situations
- Ability to communicate effectively at all levels
- Able to work productively in a busy team environment
- Computer literate with experience in all MS Office packages
- Food Hygiene Certificate an advantage

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.