Product Owner

1 day ago

Edinburgh, United Kingdom Nine Twenty Full time

**Nine Twenty Technology are delighted to be partnered with a sustainable Software Logistics Company in the recruitment of an experienced Product Owner.**

**Product Owner Job Specification**

Are you an experienced product owner looking for a new challenge? Have you got experience of working within the logistics, distribution, construction, or SaaS sectors? We’re a tech business with a great system, happy customers and now is a great time to be joining us on our journey. Our Product Owners are responsible for delivering a range of product features, driving them from inception to completion ensuring that they are in line with the product vision.

**What you’ll be doing**

Reporting to the product manager, you will work in an agile manner alongside the engineering and customer success teams, and other internal/external stakeholders to bring the vision for the product to market. While making sure that we maintain a high level of product quality and customer satisfaction along the way.

You will embrace and champion change within the product in order to ensure that the needs of the customer are heard and understood. Being able to supply evidence and detail to the product team and senior management in order to justify and explain the required changes.
- Set feature specifications, creating epics and stories
- Identify what issues the product doesn’t resolve
- Collect and interpret user data metrics
- Gather requirements from customers and system users
- Act as “Voice of the customer” within the development team
- Works with Sales, Marketing and Customer Experience to understand customer needs
- Ensure that your product deliverables meet the standards and quality expected of a high performance SAAS system
- Analyse customer feedback on product deliverables that you own
- Work with the internal marketing team on customer communications

**What we’re looking for in you**

As a Product Owner, you will be joining an energetic, agile and supportive team delivering high impact and value to our clients. Key attributes we’d like you to have include:

- Experience of working within a fast paced agile product team.
- Product experience, preferably within a SaaS software environment.
- An innovative and analytical problem solver
- An enthusiastic individual with a great eye for detail and a can-do attitude.
- Commercial data analytics experience
- Excellent communication skills, both written and verbal.
- An excellent telephone manner is essential.
- Experience using Product Board and/or Jira.
- An understanding of SaaS software solutions.
- Logistics and/or construction industry experience are preferable but not essential.

**Package**

We are offering you the chance to be part of something great. With an impressive product, happy customers and exciting growth plans, now is the time to get involved.
- 30 days holiday a year, with an extra day for every year worked (for 10 years)
- Opportunity to buy 5 extra holiday days
- High spec workstation, multiple monitors, and your choice of operating system
- Thorough onboarding and training support
- A commitment to your development through an individual training budget
- A flexible working employer, work where’s best for you.
- A great office working environment - complimentary fruit, drinks, ice cream and snacks in the office
- Company social events, virtual and in person
- Office with strong transport links and dedicated free parking
- Life assurance scheme which includes remote GP appointments, mental health support, physiotherapy, and employee assistance
- Bike to work scheme
- Generous pension plan

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