Customer Service
6 months ago
Responsibilities:
- Outbound customer acquisition to provide assistance and support
- Analyze customer needs and provide appropriate solutions or recommendations
- Maintain accurate and detailed records of customer interactions and transactions
- Handle customer inquiries, complaints, and escalations in a professional and timely manner
- Collaborate with other team members to ensure excellent customer service delivery
Qualifications:
- Previous experience in customer service or call center environment preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Ability to work independently as well as in a team environment
- High school diploma or equivalent required
**Salary**: £300.00-£500.00 per week
**Benefits**:
- Company events
- Referral programme
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: In person
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** - **First Customer Contact **is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Part Time Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Part Time Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Quality and Customer Response Officer
6 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operator (Hull & Lumo Trains). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Customer Service Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom Cleansing Service Group Full timeAbout the Role:We are seeking an organized and detail-oriented individual to join our team as a Technical Office Administrator. As a key member of our team, you will be responsible for providing administrative support and ensuring the smooth operation of our office.Key Responsibilities:• Administration of our inbox and responding to internal and external...
-
Security Services Officer
2 days ago
Sheffield, Sheffield, United Kingdom Lodge Service Full timeThis is an exciting opportunity to join Lodge Service as a Contract Security Officer. We are seeking highly motivated individuals who share our passion for delivering exceptional security services.The estimated annual salary for this position is £19,440 (based on 40 hours per week), making it an attractive opportunity for those looking to start their career...
-
Customer Service
6 months ago
Sheffield, United Kingdom HOPWELLS Full time**Customer Service** Hopwells Limited is a leading national Food distributor and is currently seeking a Customer Service representative to join us at our Sheffield Depot. To be successful in the role you will need to be a self-starter who enjoys a busy working atmosphere, is motivated, driven to succeed, have excellent interpersonal skills and is a team...
-
Customer Service
6 months ago
Sheffield, United Kingdom HOPWELLS Full time**Customer Service** Hopwells Limited is a leading national wholesale Food distributor and is currently seeking a Customer Service representative to join us at our Sheffield Depot. To be successful in the role you will need to be a self-starter who enjoys a busy working atmosphere, is motivated, driven to succeed, have excellent interpersonal skills and is...
-
Customer Service
6 months ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
6 months ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
6 months ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
6 months ago
Sheffield, United Kingdom Employal Full time'**Customer Service AdvisorOffice based, Sheffield** **09:00 - 17:30PM (Monday - Friday)** **£24,000 + bonus (OTE £27,000 - £30,000)** Are you personable, chatty and eager to please? If you strive to help others and solve problems, this could be the opportunity for you!Do you want to join an innovative, forward - thinking business with excellent...
-
Customer Service
6 months ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
5 months ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
6 months ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
6 months ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
6 months ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Fraud Officer
6 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Customer Contact is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...