Trainee IT Support Engineer

3 weeks ago


Borehamwood, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time

**Trainee IT Support Engineer**

**Borehamwood, Hertfordshire**

**£23,000 + Pension + Bonus + Private Med**

If you have recently graduated and are seeking a Trainee IT Support Engineer position then this role will be the perfect career choice for you.

**Some of your duties will include**:

- Working as part of the IT team providing 1st and 2nd line Support for client
- Liaising extensively with clients and establishing their IT requirements
- Providing 1st and 2nd line support where possible of escalating to qualified member of staff
- Working on both hardware and software both removing and on site at client premises
- Taking calls from clients and logging IT issues reported on service desk system
- Escalating 3rd level issues immediately for the field based engineer team



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