Key Worker with Special Interest

6 months ago

Manchester, United Kingdom The Growth Company Full time

An opportunity has arisen for a Key Worker with Special Interest to join our Employment team within The Growth Company (GC). who will actively engage with individual participants, ensuring that through the delivery of a multi-channel, multi-agency and multi-place service delivery model, the participant is enabled and empowered to successfully complete their personal journey into, and progression within the working environment.

We help to make a lasting difference in the lives of people throughout the North of England and beyond by supporting individuals to gain meaningful employment. Our highly skilled advisers and key workers work with a range of individuals, from people who have found themselves recently out of work to those with complex barriers such as physical disabilities, mental ill-health and debt.

**Key Responsibilities**
- Named single point of contact for coordinating and sequencing services on behalf of their individual participants
- Working with participants to progress them on their journey towards employment and overcoming their work, skills, health and personal circumstances barriers to ultimately support participants into sustainable work
- Responsible for making the right connections with local services through a multi-agency approach (supported by the Partnership & Integration Manager and any relevant Keyworkers with Special Interest) to coordinate a focused package of support for each participant
- Able to support participants with appropriate prioritisation of solutions for personal circumstances, skills, health, and employability
- Promoting anti-discriminatory practice in ways which are consistent with professional and legislative frameworks and organisational policies

**About You**
- Working with and placing individual customers in suitable and sustained employment
- Experience in the guidance, advice & counselling environments
- Knowledge in relation to the issues affecting individuals with multiple barriers to progressing to employment and sustained employment
- Knowledge in relation to the support agencies that can assist individuals with complex needs (e.g. debt, substance misuse, housing, etc.)
- A warm, approachable, empathetic style and the ability to establish a rapport and build relationships with customers that support their progression to sustained employment

**Skills Required**:

- Strong interpersonal, communication, influencing and negotiating skills
- Experience working with people with multiple and complex needs, including health conditions and disabilities
- Proven experience in developing expert knowledge in a specialist area is desirable.
- Experience working on outreach and lone working
- Ability to work in a target-driven environment, with a focus on the successful achievement of job outcomes and sustained outcomes
- High-level guidance skills, with the ability to deliver one-to-one and group sessions to at least Grade 2 standard

GC aims to promote a culture of flexibility and agile working. Going forward, we will be transitioning to a culture where fully agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements, and in such cases, we encourage you to have these discussions at the interview stage to enable your flexible working request to be considered as early as possible.

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,500.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sabbatical
- Sick pay
- Work from home

Day range:

- Monday to Friday

Shift:

- 8 hour shift

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: On the road

Reference ID: 3813

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