Outpatients Clinic Co-ordinator

3 weeks ago


Carshalton, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

To provide an efficient, effective and positive reception service; to greet and welcome patients, visitors, members of the public and staff in a friendly, professional and courteous manner. To answer telephones in accordance with departmental standards, ensuring that all telephones are answered and that all enquiries are dealt with in an efficient and courteous manner, to record any messages clearly and accurately and deliver them promptly. The post holder will be responsible for organising a number of outpatient clinics. This will include Video and Telephone Clinics managed on the St Helier site for the entire Trust.

The role of Clinic Coordinator is to serve as a contact for patients accessing our services. The role is therefore responsible for setting high standards of patient care by enacting the Trusts values at all times.



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