Baristas/kitchen Crew
3 weeks ago
**Baristas/Kitchen Crew**
**Salary range**:£6.50 -£11 per hour (dependent upon experience)
**Work location**:Central London (Marylebone)
**Contract type**:Full time, Part time
We are looking for baristas/Kitchen crew who can do shift work - shift times can vary from a morning shift, which starts at 0600, and the evening shift ends at 2330. Shifts will vary day - to day and applicants must be able to do both morning and evening shifts.
This position contributes to FiLLi’s success by providing legendary customer service to all customers. To deliver customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following behaviors:
**Achieving Results**
- Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third-Place environment during each shift.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Follows Filli’s operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that employees can locate resources and product as needed.
- Provides quality beverages, food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Maintains regular and punctual attendance.
**Helping Others Succeed**
- Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to positive team environment by recognizing alarms or changes in staff morale and performance and communicating them to the store manager.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
**Experience & Qualifications**:
- Previous experience in McDonalds ,Starbucks or similar QSR brands is an advantage.
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
We operate 3 brands from this location that include dine-in/online/delivery/takeaway options
We offer Indian Street Food, Smash Patty Burgers, Peri-Peri Chicken, Kraft Milk Shake and Indo/Asian Wok Food
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £6.50-£11.00 per hour
**Benefits**:
- Company events
- Company pension
- Flexitime
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- kitchen / cafe: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Shift availability:
- Day shift (preferred)
- Night shift (preferred)
- Overnight shift (preferred)
Work Location: One location
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