Saturday Telephonist

2 weeks ago


Cheltenham, United Kingdom BMW Group Retail Full time

Cotswold Cheltenham is looking for a Saturday Telephonist.

**Your role**

As a Saturday Telephonist, you will be focused on ensuring that each customer phone call is dealt with in an efficient and courteous manner to ensure the highest standard of customer care is reached.

**Responsibilities**:

- Answering and distributing inbound calls.
- Ensure customer online leads are acknowledged, logged and passed to the correct departments.
- Liaise with the relevant departments to ensure all customer enquiries are answered.
- Ensuring full, clear communication with customers to understand their needs.

Working hours: 8.5 hours per week, 8am - 5pm (with a 30-minute lunch break) on Saturday.

**Your profile**

If you are driven, dedicated to delivering an exceptional customer experience and have a passion for working within a premium brand then this is a fantastic opportunity to develop your career with one of the largest BMW and MINI retailers in the country.

**Rewards**
- 32 days annual leave pro rata for part-time employees (inclusive of bank holidays)
- Health & Wellbeing benefits
- Life Assurance
- Employee Recognition Program
- Employee Car Scheme
- Staff Discounts
- Employee Benefits including discounts on retailers, restaurants & cinemas
- Referral Programme
- On Site parking
- Company Social Events
- Pension Scheme
- Cycle to work Scheme
- Long Service Award

Similar searches: BMW, Permanent, Sales / Customer Service, Part-time, Competitive

**Retailer**

Cotswold Cheltenham

**Location**

Cheltenham

**Salary**

Competitive

**Ref**

SaturdayTelephonist

**Starts**

24 Feb 2023

**Closes**

17 Mar 2023

**Brand**

BMW

**Contract Type**

Permanent

**Hours**

Part-time

**Business Area**

Sales / Customer Service