Parts Sales Executive Apprenticeship Tps

4 weeks ago

Glasgow, United Kingdom Nicholas Associates Group Full time

**Parts Sales Executive Apprenticeship (TPS)**

VWG - TPS

**Brief overview of the role**

At TPS our Parts Sales Executive Apprentices have a diverse role.

This includes sales (both on the phone and in person); stock control; health and safety logistics; order processing and delivering a high level of customer service using specialist product knowledge.

**Apprenticeship summary**
- **Working week**

Monday - Friday.0830 - 1730.
- Possibility of Saturday workings and / or shifts.

Total hours per week: 40 hours
- **Weekly wage**

£5.46ph per hour - £11,356.80 Per Year

**Possible start date**

ASAP
- **Apprentice Qualification**:
Level 2 Customer Service Practitioner Standard
- **Apprenticeship level**

Intermediate Level Apprenticeship
- **Expected duration**

12 months
- **Positions**

1

**Vacancy description**

This is a key role, interacting with different areas of the Centre in a dynamic working environment.

Over the course of the apprenticeship you will develop your knowledge of a wide range of products to understand the purpose of vehicle parts and how they function.You will also develop life skills such as teamwork, leadership and communication while youwork both behind the scenes and at the front desk.

The role requires you to be professional and approachable so that you can accurately assess customer requirements, advise them on parts required and process orders efficiently in a busy environment.

You will be involved in sales to help drive our business forward so confidence and a commitment to customer care are essential.

As a Parts Sales Executive some of your key objectives will include:

- Accurately assessing customer part requirements
- Using your product knowledge provide advice to customers
- Stock control
- Maintenance of accurate paperwork for Centre and customer records
- Efficient processing of customer orders
- Delivering high levels of customer service
- Contributing to the delivery of sales targets

**Requirements and prospects**

**Desired Skills and personal qualities**:

- Enthusiasm & willingness to learn
- Attention to detail
- Problem solving skills
- Able to work both independently and within a team

Strong communication

Customer Service Skills

**Desired qualifications**

Must have good levels of Maths, English at least Grade C/4 (or equivalent) & Science at least grades D/3 (or Equivalent)

**Future prospects**

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providinga wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined ourteam at Head Office in Milton Keynes.

**Things to consider**

**About the employer**

**Employer**

VWG - TPS

**Description**

VWG is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, VW Paint & Body, & VW Commercial Vehicles.

Our network of VWG approved Paint & Body Centres deliver 1st class service to customers using teams of highly trained experts. Our apprenticeships give you the opportunity to become part of this network, working within an approved body shop & receiving worldclass training from our industry experts.

**Address**

Unit 3, Moorpark Industrial Estate, Orton Pl, Govan, Glasgow G51 2HF

**Training**

**Training provider**

Babcock Training

**Training to be provided**

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of the one year programme you will receive the following:

- Level 2 Customer Service Practitioner Standard
- TPS specific certifications

**Contact**
- Georgia Marlow

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