Customer Engagement Associate

7 months ago


St Albans, United Kingdom The Progress Group Full time

**Job Title**:Customer Engagement Associate

**Salary**: Up to £28K with access to commission Scheme (OTE cira £10K Uncapped) Plus valuable Benefits

**Location**: Accessible to either St Albans (AC Ed) or Newbury (GML) offices for min of 2 days per week

**Vacancy Type**: Permanent/Full Time

**Exciting Opportunity for Customer Engagement Associate**

**The Progress Group**, the Group is made up of six business units, each of which aspires to innovate, influence, and inspire others through high-quality and purposeful education and training.

**MyWorkMode **is part of The Progress Group where innovation meets purpose in transforming the social care landscape. Our cutting-edge digital platform is reshaping how care workers connect with organizations and individuals in need. By eliminating traditional barriers, we're empowering care professionals and saving costs for everyone involved. If you're ready to be part of a dynamic team driving positive change, read on

**About the Role**:
Are you a driven sales professional with a passion for making a difference? We're seeking enthusiastic individuals to join our team as Customer Engagement Associates. You'll be instrumental in expanding our customer base by showcasing the benefits of our revolutionary platform to care organizations and individuals. If you thrive in a fast-paced environment and love building meaningful relationships, this role is for you

**Responsibilities**:

- Proactively reach out to prospective customers to build relationships and generate leads.
- Qualify and close inbound leads from marketing efforts.
- Develop a robust pipeline of opportunities within the care sector.
- Conduct engaging meetings with prospective and existing clients to understand their needs and provide tailored solutions.
- Demonstrate the MyWorkMode platform and provide training to new clients.
- Drive revenue growth by closing new deals.
- Maintain accurate CRM records and leverage insights for continuous improvement.
- Represent MyWorkMode at industry events and conferences.
- Provide prompt and attentive responses to customer inquiries.
- Cultivate strong cross-functional relationships within the company.

**About you**:

- Proven track record in sales, preferably in acquiring new business customers.
- Ability to manage the entire sales process, from prospecting to closing deals and onboarding clients.
- Understanding of the care industry, either through professional experience or personal involvement.
- Skill in tailoring solutions to address the unique challenges faced by care organizations.
- Strong communication and relationship-building skills.
- A proactive mindset and a collaborative spirit.

**Why Join Us**:

- Be part of a forward-thinking team revolutionizing the social care sector.
- Competitive salary and performance-based incentives.
- Opportunities for career growth and advancement.
- Collaborative and supportive work environment.
- Make a meaningful impact on the lives of care professionals and those they serve

**Elevate Your Work Experience with Our Outstanding Benefits Package**

At Progress Group, we believe in recognising and rewarding the exceptional contributions of our team members. Our benefits go beyond the ordinary, ensuring you thrive both personally and professionally. Here's a glimpse of what we offer:
**Recognition Awards**: Be celebrated for your hard work Our values-based Monthly, Quarterly, and Annual Recognition Awards honour your dedication and commitment to our shared success.

**Referral Bonanza**: Love where you work? Refer top talent to join our family and receive a fantastic £500 Referral Bonus

**Professional Growth**:Invest in your future with our support for professional qualifications, especially for apprentices, and covered paid membership fees.

**Financial Security**: Rest easy with our Death in Service Insurance, providing four times your salary to your loved ones.

**Family-Friendly Policies**: Experience peace of mind with our Enhanced Maternity/Paternity Leave after a required length of service.

**Exclusive Discounts**: Indulge in the MiRewards benefits platform, offering enticing shopping discounts, fuel cards, and more

**Health and Wellness Support**: Take care of yourself with access to Medicash, covering costs for eye tests, optical, dental, prescriptions, and holistic treatments, totaling an impressive £900 annually.

**Commute in Style**:Join our Cycle to Work Scheme and enjoy a healthier commute while saving on costs.

**Supportive Environment**: Experience the power of our Enhanced Employee Assistance Programme, not just for you but also for your immediate family.

**Group Connection**: Stay connected with our annual Group conference and an insightful review of our comprehensive benefits.
- We're not just offering a job - we're offering a holistic work experience that values you as an individual. Come be a part of our vibrant and supportive community_ **#WorkWithUs #BenefitsBeyondOrdinary #Emplo



  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    The Sales and Customer Support Associate role at beBee Professionals involves working closely with customers to understand their needs and provide personalized solutions. Key responsibilities include:Providing exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.Maintaining up-to-date product knowledge to...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in St Albans is looking for an Operational Team Associate to join our fast-paced environment. As a key member of our team, you will be responsible for delivering excellent customer service and contributing to our operational success.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job DescriptionThis role involves engaging with customers, providing service and support. You will participate in all aspects of the operational workflow, collaborating with team members to meet and exceed goals.A high school diploma or equivalent is required, with experience in customer service or retail preferred.

  • Engagement Manager

    24 hours ago


    St. Albans, United Kingdom Understanding Recruitment Full time

    **Engagement Manager** **St Albans - Hertfordshire** **£40,000 - £50,000 (depending on experience) + amazing company benefits** Understanding Solutions is the exciting consulting division of the Understanding Recruitment Group. A hybrid between a specialist technology recruitment agency and a traditional consultancy we partner with organisations across...


  • Bury St, Suffolk, United Kingdom Group 1 Automotive Full time

    Job DescriptionAs a Customer Engagement Manager, you will warmly welcome customers, keep them informed, and promote additional services based on Technician recommendations. You'll develop product knowledge through manufacturer-led training and engage customers effectively. We value diversity and are part of an exciting growth journey with numerous...


  • St. Albans, United Kingdom Understanding Recruitment Full time

    **Client Engagement Manager** **St Albans - Hertfordshire** **£40,000 - £50,000 (depending on experience) + amazing company benefits** Understanding Solutions is the exciting consulting division of the Understanding Recruitment Group. A hybrid between a specialist technology recruitment agency and a traditional consultancy we partner with organisations...


  • St Asaph, Denbighshire, United Kingdom Siamo Group Ltd Full time

    Job DescriptionSiamo Group Ltd invites applications for a Customer Engagement Lead to drive business growth and deliver exceptional customer experiences.This challenging role offers a 4-day working week with a competitive full-time salary of approximately £35,000 per annum, consistent with industry standards for this position in the region.The successful...

  • Retail Associate

    7 months ago


    St Albans, United Kingdom TK Maxx Full time

    Homesense is all about helping people to let their personality shine at home. We do that by bringing unique, high-quality pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always inspiring. Because every day is a new opportunity to Discover Different. **Retail Associate** Join us as a Retail Associate TK...

  • Retail Associate

    7 months ago


    St Albans, United Kingdom TK Maxx Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...

  • Sales Associate

    6 months ago


    St Albans, United Kingdom Trek Bikes Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Are you passionate about delivering exceptional customer service and driving sales growth in a dynamic retail environment? As a Sales Assistant at beBee Professionals, you will play a key role in supporting the store's day-to-day operations and contributing to our team's success in St Albans.Key Responsibilities:Greet and assist customers with product...


  • St Albans, Hertfordshire, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Job Title: Financial Services AssociateSalary Range: £22,000 - £28,000 per annum.We are seeking a highly skilled and motivated individual to join our client services team as a Financial Services Associate. In this role, you will work closely with our senior management and financial advisers to support the existing client bank and assist in the process of...


  • St Helens, St. Helens, United Kingdom Tesco Partners Full time

    This Sales and Customer Support Associate role is an exciting opportunity to join our team as a Store Colleague. As a key member of our team, you will play a vital role in providing exceptional customer service and support in store.Responsibilities:Serve customers promptly and efficiently, ensuring they have a positive shopping experienceMaintain a clean and...


  • Bury St. Edmunds, United Kingdom BU-UK Infrastructure Full time

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves...


  • St Albans, United Kingdom JMC Legal Recruitment Full time

    BBBH48911_1701074202 - GBP£70,000.00-GBP£90,000.00- St. Albans, Hertfordshire- Permanent**Position: Insolvency Senior Associate /**Established Law Firm / St Albans **About the Firm**: This reputable law firm in St Albans is known for its comprehensive legal services across various sectors. Renowned for delivering exceptional client service and strategic...


  • St Albans, Hertfordshire, United Kingdom McDonald's Full time

    About the Role:We are seeking a skilled Food Service Associate to join our McDonald's team.As a Food Service Associate, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience at our restaurant.You will be working in a fast-paced environment, preparing food, operating cash registers, and...

  • Store Sales Associate

    1 month ago


    St Albans, Hertfordshire, United Kingdom Next Full time

    About the RoleWe are seeking a talented Store Sales Associate to join our team at Next. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience.In this role, you will:Offer fast and friendly service to our customers, helping them find the perfect products.Share your...

  • Sales Associate

    24 hours ago


    St Albans, United Kingdom Magenta Self Storage Full time

    **Sales Associate** **JOB SPECIFICATION** A dynamic, entrepreneurial, and motivated individual required to assist the Senior Management in delivering excellent customer service and the highest store standards while maintaining sales growth. Working within a small, friendly, and dedicated team will require you to be a team-player with great interpersonal...

  • Customer Service

    6 months ago


    St Albans, United Kingdom British Homesellers Full time

    **About us - Would you like a career in Property?** Founded in 2012, British Homesellers is on a mission to make buying and selling homes an effortless experience! Our journey has been remarkable, as we've swiftly evolved into a trusted and reputable brand, known for providing a fair and transparent service that ensures quick sales. Are you a motivated...


  • St Albans, Hertfordshire, United Kingdom Sainsbury's Full time

    Delivering Excellent ServiceWe are seeking a motivated and reliable Key Accounts Delivery Associate to join our team. In this role, you will be responsible for delivering exceptional service to our customers by ensuring timely and efficient delivery of their shopping.About the RoleAs a Key Accounts Delivery Associate, you will be the face of Sainsbury's and...