Administrator

3 months ago

Southampton, United Kingdom Zappie Communications Ltd Full time

**About Us**:
At Zappie, we're not just a telecoms company; we're a rapidly growing startup revolutionising the communication landscape in the UK. Join us on this exciting journey where innovation, growth, and a vibrant work culture are at the heart of what we do. We are looking for motivated, like-minded people who excel in a target driven environment to join our team as a Terminations Administrator.

**Perks at Zappie**:

- Basic Salary of £25,000 + Commission.
- 4-day working week after 1 year of service
- Performance bonuses and Profit Sharing scheme.
- Corporate Social Responsibility programs.
- Company incentives and events including trips abroad (Marbella, Vegas, Ibiza).
- Excellent career progression opportunities.
- Starbucks card & Love2Shop vouchers.
- Refer-a-friend scheme.
- Discounted broadband and mobile SIM plans.
- Generous annual leave package, plus your birthday off each year.
- Performance-related bonuses for achieving hit KPIs

**Responsibilities**:

- Liaise with customer’s previous providers to facilitate the termination of agreements.
- Manage multiple projects simultaneously, ensuring each project is completed within established timelines.
- Coordinate with internal teams and external companies to streamline the termination process.
- Handle and analyse financial data related to terminations, ensuring accuracy and compliance.
- Identify and address any discrepancies in financial records.
- Maintain clear and open communications with internal teams, external providers and customers throughout the termination process.
- Ensure that all communication is documented accurately.
- General Administration duties.

**Requirements**:

- Excellent organisational and time management skills, with the ability to prioritise tasks
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion and professionalism.
- Proactive problem-solving and decision-making skills

Pay: From £25,000.00 per year

**Benefits**:

- Company events
- Employee discount
- Health & wellbeing programme
- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: Terminations Admin

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