Head of Risk

3 weeks ago


London, United Kingdom Adecco Full time

**Head of Risk & Compliance**

6-month fixed term contract

London or Nottingham - Hybrid Working

The Head of Risk and Compliance is a crucial role for our client. As a key member of the leadership team this extensive position will present you with the opportunity to lead operational risk management and reduction, compliance and policy work for the Customer Services Directorate.

Reporting directly to the Risk & Compliance Director you will be accountable for all regulatory compliance and statutory assurance/monitoring activity for which the directorate is responsible and will own all risk frameworks at a directorate level.

With a background in Care & Support and adept in knowledge of CQC, you will lead operational teams to achieve and maintain compliance whilst overseeing the development of directorate-level approaches to service resilience, business continuity and emergency preparedness.

Principle duties include:

- Own any audit action plans and recommendations relating to Customer Services
- Lead, along with the Risk Manager, risk identification and management across the directorate, and ongoing use of risk registers and frameworks
- Lead all quality and compliance work in relation to the organisation's Care & Support activity
- Drive and roll out of new digital care planning system to all Care & Support services
- Work with the Policy & Training Manager to embed policies and key working practices across the directorate, including through a programme of modern, forward-thinking training
- Support the Quality Assurance Manager in the development of a QA Framework and directorate-wide approach to quality assuring services
- Partner with relevant operational colleagues to develop a holistic understanding of themes coming from contract monitoring, CQC monitoring and internal QA activity

This is a fantastic opportunity for talented leader to combines their analytical skills with a commitment to enable and support colleagues to achieve their best outcomes.

To speak to a recruitment expert please contact Holly Kennedy



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