Client Care Team Leader
6 months ago
**Job Title**:Client Care Team Leader (Reception Team Leader)
**Salary**:£26,000 per annum
**Location**:Cromwell Vets, Huntingdon
**Job Type**:Full-time, Permanent
**Hours**:40 Hours per week.
**Are you ready to take on a key role in supporting the Client Care Manager and Front of House team?**
Cromwell Vets has an exciting opportunity for a Client Care Team Leader to join our fantastic team
This role provides you with the chance to lead by example and boost the morale of your colleagues.
It is ideal for those who wish to make a meaningful impact in a workplace that values their skills and contributions.
**Your role and responsibilities**
- To promote a good image of our practice through high personal appearance and in communication with members of the public and work colleagues
- Continually monitor and respond to client feedback, action any suggestions to improve our service
- Define, develop, implement, and communicate our client service standard and policies and procedures to ensure optimum service is always given
- Demonstrate positive leadership by always leading by example, motivate and boost employee morale
- Execute good telephone techniques, keep accurate records of discussions or correspondence with clients
- Build relationships with the clients, demonstrate empathy, and facilitate in delivering an excellent level of service at every touchpoint
- Be a presence within reception, led by example by engaging with clients and their pets
- Ensure that all other staff members follow your lead in building relationships with clients
- Ensure all customer complaints are dealt with swiftly, efficiently and by the appropriate person.
- Enforce housekeeping rules, including how the reception team present themselves to customers.
**Personal Specification**
- Must have experience of motivating, leading, and developing a team
- A valid driving license is required. Must be flexible and able to cover shifts across our Cromwell branches.
- Strong administration and organisation skills
- Reception or Client Care experience
- Cash handling and till operation
- Previous experience of working in a veterinary/doctors surgery (Desirable)
- IT skills - confident in the use of Word, Excel and Outlook as a minimum.
**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
**About Us**
Established over 100 years ago, Cromwell Vets offer primary care services for small animals within the county of Cambridgeshire.
We provide a comprehensive diagnostics service as well as a 24-hour emergency care service that is available 365 day of the year to care of our patients at any time.
Our team is immensely proud of their work and keeping up with the heritage of caring for Cambridgeshire’s loveable pets.
-
Care Team Leader
1 month ago
Huntingdon, Cambridgeshire, United Kingdom Excelcare Holdings Full timeAbout the Role:As a Senior Care Assistant at Excelcare Holdings, you will be part of a compassionate and welcoming team providing physical, emotional, and social support. Your dedication, reliability, and support will make a difference every day.About the Team:You will be working alongside and mentoring a team of Care Assistants to ensure that outstanding...
-
Care Team Leader
4 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Excelcare Holdings Full timeAbout the Role:As a Senior Care Assistant at Excelcare Holdings, you will be part of a compassionate and welcoming team providing physical, emotional, and social support. Your dedication, reliability, and support will make a difference every day.About the Team:You will be working alongside and mentoring a team of Care Assistants to ensure that outstanding...
-
Supportive Team Leader
2 days ago
Huntingdon, Cambridgeshire, United Kingdom Voyage Care Ltd Full time £13Senior Support Worker Career OpportunityAbout UsVoyage Care Ltd is a sector-leading organisation that prioritises employee growth and well-being. We are seeking a dedicated Senior Support Worker to join our team in Bury Ramsey.Job DutiesDeliver high-quality support services to individuals with autismCollaborate with the Manager to develop and implement care...
-
Client Care Coordinator
5 months ago
Huntingdon, United Kingdom Cromwell Vets Huntingdon Full time**C**lient Care Coordinator (Veterinary Receptionist)** **Salary: £11.44 per hour** **Location: Cromwell Vets, Huntingdon** **, Permanent** **Hours: 40 Hours per week.** - Are people, pets and positivity your thing?_ If so, we would love you to join our fantastic front-of-house team as our new Customer Care Coordinator! At Cromwell Vets we pride...
-
Compassionate Care Team Leader
1 week ago
Huntingdon, Cambridgeshire, United Kingdom Excelcare Holdings Full timeExcelcare Holdings: A Leading Provider of Senior Care ServicesWe are seeking a highly motivated and experienced Senior Care Assistant to join our team at Excelcare Holdings. As a Senior Care Assistant, you will play a crucial role in providing exceptional care and support to our residents, working alongside and mentoring a team of Care Assistants to ensure...
-
Acute Care Nurse Leader
5 days ago
Huntingdon, Cambridgeshire, United Kingdom North West Anglia NHS Foundation Trust Full timeOur North West Anglia NHS Foundation Trust is committed to delivering exceptional patient care, and we're seeking a skilled Acute Care Nurse Leader to join our team.The ideal candidate will have 1st Level NMC Registration, with at least 2 years' experience within acute care areas. ILS training and evidence of leadership qualities are also essential.This...
-
Care Coordinator
5 months ago
Huntingdon, United Kingdom Girassol Community Care Full timeJob description **Main responsibilities** - On-call duties and delivering care in an emergency. - To manage the planning, coordinating, and scheduling of client visits. - Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations, client schedules are matched to their needs, with the same Care Professional and...
-
Team Leader
5 months ago
Huntingdon, United Kingdom Jensten Group Full time**Role**: Are you a Team Leader with Insurance experience? Do you love to lead, mentor, develop and motivate people? Do you want to work in a business that values integrity, teamwork and development? Here at Jensten Underwriting, we are seeking to recruit an experienced Insurance Professional to lead our team of Account Handlers. You will report to the...
-
Team Leader
6 months ago
Huntingdon, United Kingdom Greene King Pubs - Pub & Dining Full time**Company Description** As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Pub & Dining, a collection of outstanding pubs and inns amidst beautiful British surroundings, achieving the...
-
Billing Team Leader
3 months ago
Huntingdon, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full timeJob summary Royal Papworth Hospital is pleased to advertise the role of Billing Team Leader. This is an exciting opportunity work as part of a vibrant and supportive team. The Billing Team Leader will lead the Trust's billing team to ensure billing information, activity and income data is accurate and robust by developing and implementing procedures...
-
Warehouse Team Leader
5 months ago
Huntingdon, United Kingdom Bensons for Beds Full time**Warehouse Team Leader - Huntingdon - £26,874p.a. + benefits. Required to provide full support to the Supervisor in the day to day operations of the warehouse. Previous experience in a similar role, overseeing a team of employees is essential. This role will include loading wagons ready for home delivery. The products are mostly mattresses, bed frames and...
-
Critical Care Educator Leader
7 days ago
Huntingdon, Cambridgeshire, United Kingdom North West Anglia NHS Foundation Trust Full timeJob Title: Critical Care Educator LeaderAbout the Role:We are seeking a highly skilled and experienced Critical Care Nurse Educator to join our team at North West Anglia NHS Foundation Trust. The successful candidate will be responsible for educating and developing staff, promoting patient safety, and ensuring excellent care within the unit.Job...
-
Team Leader Warehouse
6 months ago
Huntingdon, United Kingdom Buffaload Logistics ltd Full timeWe are already leading the industry. We are family-owned and run with in excess of 100 years experience in our sector through the combined knowledge and skills of our management team. Our exceptional growth over the last few years is based on sound financial and operational expertise. ***We are recruiting for a Nights Coldstore Team Leader** We are looking...
-
Team Leader
5 months ago
Huntingdon, United Kingdom CeX Ltd Full time**Team Leaders with a passion for games, Movies, gadgets and computers** **Location**:Huntingdon **Contracted hours**: 35 **About Us;** - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India. - We trade games, Movies, gadgets, mobile phones, computing...
-
People Services Team Leader
6 months ago
Huntingdon, United Kingdom Hilton Food Group Full time**Salary: Negotiable** **Work Type: Permanent** **Location: Huntingdon, England** **Industry: FMCG** **Role title: People Services Team Leader** **Location: Huntingdon, UK** At Hilton Foods, we have grown through partnership and collaboration with our customers, and it is our people who are at the centre of everything that we do. Our values -...
-
Care Assistant Leader
7 days ago
Huntingdon, Cambridgeshire, United Kingdom Excelcare Holdings Full timeJob OverviewExcelcare Holdings is a family-owned Care Home group established for over 34 years. Our commitment to providing the highest standards of care to older people with diverse needs drives our success.Salary and BenefitsEstimated salary range: £26,636 - £27,294 per annum (based on 37.5 hours/week) including a competitive hourly rate of...
-
Soft Landscaping Team Leaders
6 months ago
Huntingdon, United Kingdom PPM Recruitment Full timeland/me/pe/tl Huntingdon, Cambridgeshire £13 - £14 per hour + holiday pay, pension Full-time, Permanent ASAP **Soft Landscaping Team Leader - Warboys - PE28 area** Soft Landscaping Team Leaders are needed for the Warboys - PE28 area, the duties will be to supervise a Soft Landscapers who will be carrying out tasks such as Planting, Turfing, Mulching...
-
Warehouse Team Leader
5 months ago
Huntingdon, United Kingdom Time Personnel Recruitment Full timeWe are currently hiring a Warehouse Team Leader to join a fast paced Huntingdon based client. You will supervise the warehouse operatives on shift and ensure efficient operational running of all outbound and inbound functions within the warehouse Main Responsibilities and Objectives: - Ensure all goods received are receipted in and checked in accordance...
-
Community Care Worker
3 months ago
Huntingdon, United Kingdom Radis Community Care Full timeRadis Community Care are looking for full time Care Workers, based in HUNTINGDON and surrounding villages. Locations include Huntingdon, St Ives, Brampton, St Neots Shifts available: Mornings + Lunch, Tea + Bed, alternative weekends. (7AM - 3PM, 3PM - 10PM)Due to the area of our clients, you will need to have a UK driving licence and access to a...
-
Kitchen Team Leader
4 months ago
Huntingdon, United Kingdom Greene King Full timeCompany Description As Kitchen Team Leader, you’ll lead by example making sure the team have everything they need so service runs like clockwork! You’ll support your team by encouraging and helping them to work well together, ensuring every dish served is of the highest standards. There has never been a better time to join our evolving hotel company...