Games Master/keyholder

**Event Staff: Locked In A Room - Southampton**

**Please ensure you send a cover letter detailing why you would be right for the role. Applicants who do not do this will not be considered.**

Locked In A Room is one of the UK's largest escape room experiences with venues in Bristol, Milton Keynes, Southampton, and Exeter. We are now looking for a Games Master/Keyholder to join our Southampton Venue

Participants are 'locked in a room' with a series of tests, puzzles and clues that, combined with teamwork, will allow the unlocking of the room's mystery and hopefully a successful escape, challenging them every step of the way.

The role of Games Master is a varied position that requires applicants to be confident in customer-facing roles, happy with performing and diligent with back of house duties.

The following duties you will be doing:
**Host**
- The Host acts as the event facilitator, ensuring customers know what teams they are and providing a health & safety and before game brief. Hosts at the end of the game give out certificates and take team photos and make sure our teams have the best possible time._

**Backstory Actor**
- The Backstory Actor provides another element of immersion and takes the teams to their rooms whilst explaining the key plot of the games. The Backstory is there to help provide the right atmosphere to the wide range of customers we have._

**Room Monitor**
- The room monitors are there to act as an extra team mate for each team as they play the game, and offer help/clues when needed. All staff members will be required to monitor and reset rooms during a shift and work with other staff as an effective unit to prepare the slot_.

Additionally, to the roles stated above, all members of staff help to maintain the high standards of cleanliness in the venue.

This opportunity would also include a Keyholder element where you would be required to independently run at least one day a week and ensure the safety of the venue and its customers. This would be paid at the Assistant Managers wage of £11.66.

**Experience is not completely needed as full training will be provided for the roles**

**Requirements**:
The ability to work long hours

**Flexibility **in hours is essential as well as **being able to work weekends**

Relatively **local **to the City Centre

**Reliable, enthusiastic, willing to get stuck in**

Fluent in English

**Salary**: £10.47 PH Games Master, £11.66PH Keyholder wage

**Preferred experience in any of the following**:

- Event/hospitality roles
- Acting/performing roles
- Immersive Entertainment experience
- Hosting Roles
- Front of house roles
- Customer service experience

**What we offer**:

- Paid Lunch Breaks
- Employee Discount on our games
- Team Outings throughout the year
- Support and training throughout your time with us

**Job Type**: Zero hours contract

**Salary**: £10.47 per hour

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- Day shift
- Night shift

Application question(s):

- How many hours are you looking to do? Are there any days you cannot work?
- Why do you want to work with us at Locked In A Room Southampton?

**Experience**:

- Acting: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person