Parts Advisor

6 months ago

Lincoln, United Kingdom JCT600 Full time

**Parts Advisor**

**Job summary**:
As a Parts Advisor working at Audi in Lincoln you will provide a fast and efficient parts supply to both internal and external customers, ensuring proactive selling and stocking of parts whilst delivering an exceptional customer experience.

It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step of your career with a business that is focussed on you and your development, whilst offering you a flexible, supportive, and fun working environment in which you can thrive

***Key Responsibilities will include**:

- Dealing with customer requests (internal / external) to identify their needs and supply parts in a timely fashion, always ensuring the highest standard of courtesy and integrity.
- Stock management control daily to help in the smooth running of the department.
- Ensure the correct receipt and storage of incoming parts, pre-picking parts for workshop use.
- Carrying out stock control duties in line with Company and Brand policies such as PDRs, warranty and other supplier returns.
- Regularly liaising with the manufacturer to help deliver the “best place to shop” for all our customers.

**Qualifications**:

- A customer centric approach, always striving to deliver service above customer expectations.
- Strong attention to detail with an organised and methodical approach.
- Proven experience in a Parts environment is desirable but not essential, key is a enthusiasm and a willingness to learn
- A flexible and dynamic approach with the ability to adapt to changing priorities.
- Strong team player with good interpersonal skills.
- Driving licence is preferable due to the nature of the role.

**Why join JCT600 and what is in it for you?**

As part of our ambition to be best place to work, we offer:

- Competitive salary and bonus scheme.
- 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service (from 1st July 2022) plus bank holidays.
- Flexible working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (This includes family and friends)
- Long service reward and Loyalty incentives.

Read more about our Employee Benefits - JCT600

**Our Ambition**:
It is our ambition to make JCT600 the best place to work. We aim to treat our colleagues with respect and support their development. Everyone connected with JCT600 contributes to our success, cares about performance and strives to be the best they can be. This creates a sense of fun, caring and teamship which is unrivalled in its industry. Our ambition is also to make JCT600 the best place shop. It feels different. Our people care about customers and show genuine interest in them as individuals. We don’t want them to feel processed. Because our teams are great and customers are delighted it follows that JCT600 will become the best dealer partner a Brand could hope for. We can invest, we perform well and our people are a pleasure to deal with. JCT600 simply want to be the best people to do business with.

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