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Customer Service Advisor

3 months ago

Brislington, United Kingdom Talentspa Full time

_Are you experienced in, and passionate about, sales and customer service? Able to thrive in a team environment working towards sales targets? Friendly and helpful with an enthusiastic can-do/ hands on attitude and always willing to support their store& team?_

Our client is currently looking for a Customer Service Advisor to join their busy team Brislington, BS4 5NL

This is a mixed role, think part sales, part customer service and part administration. You will report directly to your store manager and will be assisting in all aspects of the stores sales performance in order to grow and develop the business.

**Salary**: £11.06 per hour

**Hours of Work**:Rota shifts during store opening times

**Customer Service Advisor Duties**:

- Advising new and existing customers on the best storage solution for their particular needs
- Letting of rooms
- Selling of merchandise
- Selling of insurance
- Following up enquiries
- Managing existing accounts and general administrative tasks
- Processing of cash / card and BACS payments
- Credit Control
- Develop and sustain sales activities to ensure maximum profit is achieved
- Ensuring the store presents itself to a high standard of cleanliness and appearance
- Conduct daily health and safety checks and complete any ad hoc basic maintenance tasks

**Customer Service Advisor Requirements**:

- Minimum 2 years of experience in a customer-facing sales and/or retail environment
- Excellent telephone manner and the ability to communicate with people from all walks of life
- Strong cognitive and mathematical skills, including problem analysis and the ability to interpret financial and statistical data
- Flexible availability - including evenings, weekends, and holidays
- Hold a full driving licence (preferred)
- Computer literate
- Possess strong selling and communication skills

**Customer Service Advisor Benefits**:

- Competitive salary plus commission
- 5.6 weeks paid annual leave (this includes the usual public holidays in England and Wales)
- Free on-site parking
- Company events
- Nurturing career support such as comprehensive induction and on-going training, development programmes, online resources and workshops.

**About the Company**:
They are one of the UK’s leading private self-storage providers. They are a well-established organisation with 12 stores and planned further expansion across the UK. They pride themselves on their service that exceeds the customer’s needs and care passionatelyabout what they do - **BEST** storage **BEST** price **BEST** service