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Housing Options Assistants

3 months ago

Tower Hamlets, United Kingdom Daniel Owen- UK Full time

RQ1206412_1708679858 Posted: 23/02/2024
- £17.47 - £18.47 per hour
- Tower Hamlets, London
- TEMPORARY

Housing Options Assistants
Monday-Friday
35hours per week
£17.47per hour PAYE

**Job Summary**:
To provide a specialist comprehensive administrative and front-line support service within Housing Options service, embracing changes and ensuring year on year service improvements to maintain high standards.

To support homeless officers with client casework ensuring homelessness prevention, relief, and timely move on from temporary accommodation, including but not limited to issuing applicants with standard letters and notifications under Homelessness Reduction Act and, full duty acceptances are completed on Northgate IT system.

**Responsibilities**:

- Actively contribute to the council's priorities and outcomes in a way that promotes a 'one organisation approach.
- Develop and maintain positive relationships with colleagues, stakeholders, and communities to ensure the directorate strategic priorities are effectively implemented.
- Promote equality among all staff and ensure that services are delivered in a non-discriminatory way, that is inclusive of all disadvantaged groups.
- Support organisational change and learning, following and implementing appropriate systems of self-development, communication and engagement, quality measures, monitoring and review in delivering the functions of the role.
- Promote sustainability, including encouraging a culture of innovation and accountability amongst all council staff