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HR Advisor
7 months ago
**HR Advisor (Out of Hours)**
- Up to £35,000
- Full-time
- Remote working available or in office in Hinckley
- Hinckley, Leicestershire
We are working with a national business compliance company based in Hinckley, that offers expert advice on HR, Employment Law and Health & Safety to more than 14,000 businesses across the
UK.
They are currently looking for a HR Advisor to join their thriving team - this is a fantastic opportunity to join a market-leading business and progress your career within HR.
This role is outside of normal office hours, but is still full-time (37.5 hours). The options for hours for this position are as follows:
**WEEKEND WORKING**:
17.30 - 21.00 Friday, and 8.00 - 21.00 Saturday and Sunday with the extra hours worked on the
Friday to keep your contract to three days, or on another day of the week.
**WEEKEND/EVENING WORKING**:
Working a Saturday or Sunday shift, this can be 12 hours (e.g. 8.00 - 20.00), or a little bit shorter within reason. The remainder of the hours could be split throughout the week through 3 other shifts, but would need to be in the evenings, one of which **must** be a Friday.
**ROTATING WEEKEND WORKING**:
Working one full weekend, and then the following week having the weekend completely off but working in the evenings on the weekdays for example:
Week 1 - Thursday and Friday 14.15 - 21.00, Saturday and Sunday 8.00 - 21.00
Week 2 - Monday, Tuesday, Thursday 11.00 - 21.00, Friday 11.00 - 20.30
There is flexibility with these hours, but they must cover weekends and evenings.
**About the job**:
**Main Duties & Responsibilities**
- Meeting personal and department KPI’s
- Supporting clients with legally compliant advice and adding a personal touch
- Putting the client first at all times
- Responding within contractual SLA’s (Service Level Agreements)
- Guiding clients with all Employment Law/HR enquiries they might have
- Providing as many options to clients as possible
- Taking ownership and responsibility of cases to resolve them
- Building strong relationships with clients during each interaction
- Recording the advice you have given to clients accurately on the databases
- Supporting with advice on documentation and information implementation
- Supporting clients in drafting ad-hoc letters where required
- Advising in line with the client’s documents and taking their terms and conditions into consideration
- Attending legal briefings and internal training to make sure the advice you are giving out is compliant with the company’s services
- Studying and staying up to date with any changes in legislation and best practice
- Delivering an outstanding service at all times
- Attending video conference calls if needed
- Referring the company’s other services and products to clients
- Attending departmental and office team meetings
- Carrying out any other tasks deemed necessary by management
**You**
- Proactive, creative problem solver
- Willing to learn
- Ability to communicate effectively with other people in the team
- Ability to remain professional and efficient in a fast-paced environment
- Dynamic and flexible, and able to work under pressure
- Professional and responsible attitude
- Existing knowledge of Employment Law, HRM and ACAS best practice
- Enthusiastic approach to generating new business
- Ability to prioritise and organise your work load, and work unsupervised
- Excellent written and verbal communication skills
- Knowledge and working experience using Microsoft Office
- Driving license and access to a car is preferable due to the location of the office
- Previous experience within HR is required in a similar setting, internally for a business or as part of other roles for example management positions within retail
**On Offer**
- Annual salary up to **£35,000**:
- Development and progression
- 25 days holiday + bank holidays
- Your birthday off
- Regular updates on Employment Law, so that you are always up to date
- Free Employee Assistance programme
- Private medical with BUPA (with length of service)
- Social events and department budget for a quarterly day out
- A senior team that listens to, takes on board and responds to feedback
- Salary reviews twice a year
- Career pathways to develop your skills and support your progression through the business
**Job Types**: Full-time, Permanent
**Salary**: £31,000.00-£35,000.00 per year
**Benefits**:
- Company events
- Free parking
- On-site parking
- Profit sharing
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
- Overtime
- Weekend availability
Work Location: Hybrid remote in Hinckley