Door Staff/ Security

3 weeks ago

Cheltenham, United Kingdom Bar Company Full time

Join our team and be a part of creating a safer and more enjoyable nightlife experience for our valued clients. Your commitment and professionalism will help make a difference and be a part of our fantastic team.
- **Position Overview**:_

As a Door Supervisor, your role is pivotal in upholding a secure and enjoyable atmosphere for the venues we serve. You will be responsible for managing entrance access, validating identification, and ensuring full compliance with all safety and security protocols. Your role is essential in preventing incidents and handling any situations that may arise with professionalism and efficiency.
- **Key Duties**:_
- Oversee entrance and exit points, ensuring access is granted only to authorised individuals.
- Verify the age and identification of customers to ensure legal requirements for entry are met.
- Conduct courteous and thorough individual searches when necessary.
- Maintain a visible presence, discouraging inappropriate behaviour, and upholding venue rules.
- Professionally manage and resolve disturbances or incidents, adhering to company and legal procedures.
- Collaborate with venue management and local authorities as required.
- Deliver outstanding customer service, addressing patrons' inquiries or concerns.
- Complete incident reports and maintain precise records of shift events.
- Continuously monitor surroundings, proactively identifying potential security risks.
- **Qualifications**:_
- SIA (Security Industry Authority) Door Supervisor License
- Prior experience in a similar role is highly valued.
- Exceptional interpersonal and communication skills.
- Ability to stay composed under pressure.
- Physical fitness and capacity to stand for extended periods.
- Familiarity with relevant laws and security and licensing regulations.
- Strong decision-making and problem-solving capabilities.
- Customer-centric and service-oriented approach.
- Availability to work late nights until 4:30am

**Job Type**: Part-time

**Salary**: £13.85-£14.85 per hour

Expected hours: 4 - 10 per week

Schedule:

- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person

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