2nd Line Support Engineer

2 months ago


Shenley, United Kingdom Nouvo Recruitment Full time

Our client is an extremely established privately owned organisation who also have 13 satellite offices throughout the UK.

Due to their continuing growth, they are looking for a 2nd Line Support Engineer to support users whilst providing effective Desktop assistance as well as Microsoft Office 365. The position provides exposure to a broad range of IT-related projects and activitiesat a time of growth for the IT Department and the wider firm.

**The Role**
- Provide 2nd Line desktop support for users across the firm
- Deal with any hardware issues, fixing peripherals
- Set up and maintain user accounts
- Support a range of Windows PC’s and Laptops
- Assist with connectivity to Citrix

**Equipment/Software Packages used**:

- Word & Excel
- Microsoft 365
- Microsoft Teams
- Zoom



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