Site Supervisor

3 weeks ago

Leeds, United Kingdom gap personnel Full time

**Job description**:

- **Location**:Leeds, West Yorkshire, England
- **Type**:Permanent,
- **Specialty**:Team leaders / supervisors,
- **Ref**:PudseySupervisor
- **Posted**:23/04/2024

**Site Supervisor role available.**

Are you ready to step into a dynamic leadership role at the heart of our bustling shopping centre? We're on the lookout for a Supervisor to spearhead our Car Park (Trolley) Management Team, ensuring our customers receive top-notch service while enjoying their shopping experience.

As a Supervisor you will need to have the ability to problem-solve, manage time pressures calmly and be approachable. You should also possess a relationship of respect and trust between yourself and all staff members.

**Position: Supervisor**

**Contract**:Permanent, 40 hours per week
**Location**:Leeds, (Pudsey) England - (Owlcotes Shopping Centre)
Pay Rate: £13.72 per hour (evenings, weekends and bank holiday working is part of the role)
Requirements: Manual driving license mandatory

**Key Responsibilities**:

- Oversee Trolley Collection: Ensure abandoned trolleys are promptly returned to customer pick-up points in pristine condition.
- Assist Regional Manager: Execute all reasonable requests promptly and effectively.
- Onsite Maintenance: Keep the premises clean and presentable, including litter picking and maintenance of customer areas.
- Team Supervision: Manage and motivate staff, ensuring compliance with HR and health & safety policies.
- Training & Development: Train and develop a flexible team to deliver exceptional service, minimizing non-productive time.
- Operational Efficiency: Fulfill customer requirements while maximizing labor resources.
- Timekeeping: Accurately record and submit timesheets in a timely manner.
- Customer Relations: Liaise with store managers and staff to maintain excellent customer relationships.
- Roster Management: Prepare weekly rosters and provide necessary training and coaching to staff.
- Safety Compliance: Ensure adherence to Safe systems of work and address any breaches promptly.
- Customer Support: Handle customer complaints and escalate as necessary.
- Trolley Fleet Maintenance: Perform general maintenance, cleaning, and repairs of the trolley fleet.
- Communication: Act as a conduit between the workforce and Regional Manager.
- Policy Compliance: Ensure adherence to company policies and group management systems.

**Specific Requirements**:

- Must reside close to Leeds/Bradford.
- Experience in team management.
- HR and Employment Law knowledge preferred.
- Reliable and punctual.
- Basic IT systems understanding.
- Ability to liaise with employment agencies, HR, and payroll departments.
- Note: This is not an exhaustive list and may include additional duties as directed by the direct line manager. _

**_Gap personnel is recruiting on behalf of the client. _**
- This role is permanent, gap personnel is operating as the employment agency. _

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