Senior Service Advisor

4 weeks ago


Morecambe, United Kingdom Cox Motor Group Full time

**Senior Service Advisor - OTE £28,000 - £32,000 per annum**

**Working hours: 42.5hours per week Monday - Friday, alternative Saturday + bonus + overtime**

Fantastic opportunity to get on-board with our Lancaster Honda/MG dealership.

We are looking for a Senior Service Advisor with the drive and enthusiasm to push the business forward who shares our passion for our brands. Working in the small but friendly and passionate team you will have the opportunity to develop your skills and learn more about the Group.

**Main Purpose of Job**
- To maximise service department profitability through the use of professional sales techniques, maximising customer awareness of all available workshop services.
- To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.

**Senior Service Advisor Job role**:

- Supervise a small team of Service Advisors
- You will be the first contact for the customer as they enter the dealership
- Explain the repair process and then book the customers vehicles in
- You must be able effectively sell products and services as well as making customer bookings
- Communicating with the workshop technicians and customers to ascertain the level of work required and gain authorisation
- To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service
- Raise job cards and Provide customer estimates, according to company policy on schedules and pricing.
- Calculate charges for all parts, labour and service repairs, ensuring the accuracy of charging structure.
- Be able to meet all deadlines as set by Line Manager and company procedures.
- Adhere to all Health & Safety, environmental and Company policies and procedures
- Ensure accurate documentation for warranty work in line with requirements and dealership policy
- Ensure jobs in progress are monitored, and report problems to Line Manager
- Must have clean full driver’s licence
- Must have at least 2 years previous experience of motor trade service advisor
- Must have at least 1 year previous experience of motor trade supervisor role

**What you get in return**
- Basic salary is dependent on experience
- Monthly performance-based bonus
- 23 days holiday + bank holidays, pro-rata. Standard holiday entitlement increasing every 5 years of continuous service.
- Employee of the month incentive
- On going Training and Development
- Work Place Pension after 3 months
- Friendly atmosphere
- Uniform provided
- Car Benefit Scheme available after 6 months and meet criteria

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Morecambe, LA3 3PA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 2 years (preferred)
- senior service advisor: 1 year (preferred)

Licence/Certification:

- Full Clean UK Driving Licence (required)

Work Location: In person



  • Morecambe, United Kingdom Cox Motor Group Full time

    **Senior Service Advisor - OTE £28,000 - £32,000 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturday + bonus + overtime** An excellent opportunity for an experienced Senior Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the...

  • Service Advisor

    1 month ago


    Morecambe, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor in Morecambe.** Are you an experienced Service Advisor in Morecambe? Are you looking for a new role as a Service Advisor in Morecambe? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans, additional...

  • Service Advisor

    1 month ago


    Morecambe, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £24,000 OTE £32000 Working Hours - 42.5 Hours Location - Morecambe Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop...

  • Service Advisor

    1 month ago


    Morecambe, United Kingdom Cox Motor Group Full time

    **Service Advisor - £24,000 - £30,000 OTE Pro Rata** Monday - Friday, Saturday AM availability required as per rota. Fantastic opportunity to get on-board with our Lancaster Volkswagen Dealership. We are looking for a Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will...

  • Service Advisor

    4 weeks ago


    Morecambe, United Kingdom Cox Motor Group Full time

    **Service Advisor - OTE £25,500 - £27,500 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturdays** An excellent opportunity for an experienced Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the opportunity to develop your...


  • Morecambe, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Morecambe - £29,000 OTE** Mon - Fri 8am -6pm, 1 in 2 Saturdays 8.30am - 12.30pm. Experienced Service Advisor Prestige Franchise Dealership £29,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will...


  • Morecambe, United Kingdom The Solution Automotive Recruitment Full time

    **Service Advisor - Morecambe** Vacancy - Service Advisor Basic - £21.2k OTE - £29.2k 42.5 hours per week **Duties and tasks include**: - Making pre-calls to ensure customers are aware of upcoming appointments - Making post calls to ensure customers had an exceptional guest experience - Organising alternative vehicles and pick up for customers -...


  • Morecambe, United Kingdom Adecco Full time

    A new opportunity for 2 Customer Service Advisors has arisen for my Client based in Heysham. This is a temporary role which could led to a permanent role. The role is full time Monday to Friday working 8am to 4.30pm **Responsibilities**: - Work on assignments/projects as part of a team - Escalate and problem solve customer inquiries, documentation requests...

  • Mortgage Advisor

    4 weeks ago


    Morecambe, United Kingdom Countrywide HQ Full time

    **We are looking for an Experienced Mortgage Advisor to join us in Morecambe, working in our well known Entwistle Green Estate Agents. OTE £60K** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable...

  • Service Advisor

    4 weeks ago


    Morecambe, United Kingdom Vantage Motor Group Full time

    About the Role This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs. You will also be encouraged to promote the sale of genuine parts and accessories...


  • Morecambe, United Kingdom Lancashire County Council Full time

    Salary £25,979 -£29,777 Per annum | Permanent, Part Time, 19 hours per week | Governor Services | Pro Rata **International Sponsorship **- this role is **not **open to international sponsorship **School Governing Body Advisor **(Hybrid & Term-time) **We are currently recruiting ** **A School Governing Body Advisor **to work within **Governor Services...


  • Morecambe, United Kingdom Lancashire County Council Full time

    Salary £10.98 per Hour | Casual hours per week | Vale View Day Centre | **Casual Senior Care Assistant** Older People Care Services Vision ' To be the best quality service, safely supporting older people with kindness, dignity, care, and compassion to live their life their way' Do you want to make a real and positive difference to the lives of older...


  • Morecambe, United Kingdom Barnardo’s Full time

    Were seeking two experienced mental health professionals to work collaboratively with education settings, with children, young people and their families and the care community that support them. The post-holders will work under supervision across a range of education settings to deliver high-quality, evidence-based early interventions for children and young...

  • Estate Agent

    4 weeks ago


    Morecambe, United Kingdom Connells Group Full time

    OTE: £25,000+ Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Morecambe **working in our well known **Entwistle Green **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...

  • Optical Assistant

    1 month ago


    Morecambe, United Kingdom Specsavers Full time

    **Optical Assistant** **Location: Morecambe, Lancashire** **Working hours**: - **Full time - 40 hours (to include some weekend working)**: - **Part time (to include some weekend working)** **Salary: Dependent on experience** - **Plus team bonus **after successful probation**: - **Specsavers perks** **Experience level: Previous Optical experience is...


  • Morecambe, United Kingdom Lancaster Training Services Full time

    **LANCASTER TRAINING** **SERVICES LTD** **POST OF - BUSINESS ADMINISTRATOR - PART TIME** **BRIEF JOB DESCRIPTION & TERMS** **LOCATION**: 'The Training Centre', 5 Penrod Way, Heysham, Morecambe. LA3 2UZ **MAIN PURPOSE OF THE POSITION: -** The job purpose is to provide administrative support and excellent customer service within the Administration Team to...


  • Morecambe, United Kingdom Centrica Full time

    **British Gas are hiring!** **Senior Revenue Protection Officer - **Lancaster, Barrow and the Lake District** **_ Join our team_** As a Revenue Protection Officer with British Gas, you will be required to prevent, detect, and investigate instances of theft of gas and electricity by Residential or Business customers and work with our customers to find a...

  • Senior Care Assistant

    1 month ago


    Morecambe, United Kingdom Lancashire County Council Full time

    Salary £23,114 -£23,893 Per annum | Part time 23.33 Hours per week Pro Rata Dolphinlee House Care Home This part-time role is **not open to international sponsorship** Older People Care Services Vision ' To be the best quality service, safely supporting older people with kindness, dignity, care, and compassion to live their life their way' Do you want...

  • Transition Manager

    1 day ago


    Morecambe, United Kingdom Adecco Full time

    Transition Manager, Heysham Salary £60k to 68k (dependent on experience) Car allowance = £6k Performance related bonus = £8kAn exciting opportunity has arisen for a senior operations manager to join our client's team as Transition Manager, Heysham. The successful candidate will have experience in the provision of shore base logistics services to...

  • Transition Manager

    23 hours ago


    Morecambe, United Kingdom Adecco Full time

    Transition Manager, HeyshamSalary £60k to 68k (dependent on experience)Car allowance = £6kPerformance related bonus = £8kAn exciting opportunity has arisen for a senior operations manager to join our client's team as Transition Manager, Heysham. The successful candidate will have experience in the provision of shore base logistics services to offshore...