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Temporary Foreign Exchange Consultant

3 months ago

Cumbernauld, United Kingdom Barrhead Travel Full time

Barrhead Travel is on the hunt for Foreign Exchange Consultants to join our team in Cumbernauld. We’re rapidly expanding across the UK and are looking for passionate, driven individuals who love providing exceptional customer service and making each customer feel special.

**Here’s some key information about the role**:

- You’ll be the face of our Foreign Exchange Bureau, delivering a high-quality Foreign Exchange service to our holidaymakers while maximising profit through transactions.
- Responsibility for keeping up to date with changing daily exchange rates with an awareness of localised competition.
- Processing large cash-transactions accurately and efficiently
- Confidently convert potential enquiries to transactions by providing recommendations while building up a rapport with your customer
- Achieving personal targets by following our Foreign Exchange sales structure
- Monitoring stock levels of foreign currency and ensuring that sufficient quantities are held and ordered.
- Ensuring that exceptional customer service is provided at all times
- Responsible for the day-to-day operation of the bureau
- Accurate cash reconciliation and banking in line with company policy
- Effectively perform allocated administrative duties
- Responsible for the security of the bureau

**What we’re looking for**:

- People with real passion - You’ve got to love providing customer service and have a flair for communicating with a wide variety of customers; you’ll need to be able to adapt and quickly build a rapport
- The confidence, determination and drive to succeed.
- Tenacious and determined - as a key member of the sales team, you’ll have an individual target to work towards as well-being pivotal to the overall store target
- Experience or knowledge of the Foreign Exchange is desirable but not a deal-breaker - full tailored training plans are provided for everyone

**What we offer**:
At Barrhead Travel, we don’t simply offer jobs. We offer careers, with real development and growth prospects. You’ll also be joining a family of brilliant colleagues; we love working hard but we play even harder. We were recently named as one of the top 100 employers in the UK to work with. Take a look at some of the many Travel Perks we offer our staff:

- Competitive base salary
- The opportunity to travel the world, thanks to our incredible worldwide familiarisation trips which are designed to enhance your product knowledge and customer service skills
- A Personal Development Plan and our commitment to continued training, development, and career progression - share your career-goals with us and we’ll work together to help you achieve them
- A varied company benefits scheme which includes amazing discounts with UK high street retailers
- Generous staff discounts on your own holidays plus discounts available for family and friends
- 34 days annual leave - well, you need time to enjoy those amazing holiday discounts, don’t you
- Perfect attendance reward - £100 holiday voucher
- Refer a friend incentive - £500 reward
- Company pension scheme
- Long service rewards - love to shop vouchers and celebratory long service lunch or dinner with your colleagues and management

This is an exciting opportunity to join an award-winning company, selling a product you love, whilst reaping the rewards within a fun and exciting industry.

For more information, please contact the recruitment team on 0141 488 7324