Store Team Member

7 months ago


Chester, United Kingdom Groom Formal Ltd Full time

Groom is a reputable shop specializing in hiring and selling suits for all occasions, with a particular focus on weddings. We are currently seeking a dynamic and customer-focused individual to join our team as an assistant. In this role, you will be responsible for providing excellent service to couples, assisting with suit measurements, packaging deals, and supporting both the front and back of house operations. Full training provided.

**Responsibilities**:
Provide exceptional customer service to couples, ensuring a positive and memorable experience throughout their suit selection process.

Assist customers in choosing the perfect suits for their special occasions, particularly weddings.

Measure customers - training provided.

Help with the day-to-day operations of the shop, including stock management, inventory control, packing orders, and maintaining a tidy and organized store environment.

Provide support to the alteration department, communicating customer requirements and ensuring timely and accurate adjustments to suit fittings.

**Requirements**:
Previous experience in a customer service role, preferably within the retail or fashion industry.

Excellent interpersonal and communication skills to engage effectively with people and provide exceptional customer service.

Strong attention to detail and ability to accurately measure customers for suit fittings. - training provided

Ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining a positive and professional attitude.

Reliable and punctual, demonstrating a strong work ethic and commitment to meeting deadlines.

A team player with the ability to collaborate effectively with colleagues across various departments.

The role is part time - 3 days a week with occasional weekend cover.

**Job Type**: Part-time

**Salary**: From £10.42 per hour

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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