Management Support Secretary

2 weeks ago

StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

The post holder will provide an efficient, effective and comprehensive secretarial and administration service to Managers across site within The Healthy Lives Care Group.

Use appropriate technologies to effectively manage the diaries making appointments, arranging meetings, interviews, appeal hearings and ensuring that they are aware of all diary commitments and competing needs are prioritised.

Act as a point of contact, receiving visitors, and dealing with telephone calls and queries in a manner that is consistent with legislation, policies and procedures whilst demonstrating effective communication skills and discretion, dealing with issues as they arise if appropriate and taking accurate written messages and passing more complex queries to relevant staff members where required.

Prepare agendas and collate all related documents and information relating to meetings for distribution to participants, attend meetings to take minutes as and when required and type up minutes from notes or recorded instructions ensuring that Trust turnaround targets are met.

Ensure that all documents and correspondence are filed correctly.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We actively encourage staff involvement with staff networking events and staff survey

“Together we are North Tees & Hartlepool”

Communicate effectively at all levels of the organisation Care Group Director, Senior Management Team, Consultants, Senior Clinical Professionals, Senior Clinical Matrons, Service Leads and their associated teams, colleagues, Stakeholders and Partners.

Attend meetings as required. Provide support, help and advice to colleagues throughout the Care Group through the provision of appropriate information. Report and record incidents/accidents in accordance with Trust Policy.

Maintain confidentiality of information consistent with legislation. Maintain legible and comprehensive records. Build and maintain informal network of contacts.

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