Motor Trade

Castle Garage (Ashby) LTD are currently looking to recruit an experienced service advisor to our team.

A large part of the Service Advisor position involves:

- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the workshop.
- Liaising with the workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready for the collection time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with our customers.
- Maintaining good housekeeping standards and orderly administration of your work.
- Ordering and receiving tyres and parts.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

- Previous Automotive Experience
- Customer awareness.
- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Great administration skills.
- Confident and professional communication skills.
- Full driving license.

Working Hours are 8:00am - 5:30pm Monday to Friday. No weekends.

Benefits include 21 days annual leave plus all bank holidays, Closure between Christmas and New Year, company discount, company pension scheme.

Flexible Working Options Available:

- Not offered

**Salary**: £25,000.00-£29,000.00 per year

**Benefits**:

- Employee discount
- Free parking

Schedule:

- Monday to Friday

Work Location: In person