Divisional Scheduler

Are you enthusiastic and motivated with the ability to multitask and solve problems? If so, we have a great opportunity for you as a Divisional Scheduler.

This is a fixed-term, maternity cover role within our southern Scheduling team based out of our Corfe Mullen offices.

**What you'll do**:
You will be responsible for scheduling operational teams across multiple workstreams. Key responsibilities will include maximising the efficient use of operational staff's time by creating schedules which will reduce mileage and fuel expenditure.

You will liaise with operational staff across multiple disciplines to help reduce overdue work. You will be required to raise work requests to be carried out and prioritised, as well as scheduling planned maintenance.

In addition, you may also be required to provide regular updates to our customers ensuring our performance commitments are met.

This role will see you work 40 hours per week, but due to the reactive nature of the work, some flexibility with working hours may be required.

Our Scheduling team's core hours are between 7am and 5pm; however, we also provide out-of-hours cover so overtime opportunities may be available.

**What you'll need**:
We are looking for a team player with multitasking skills and the ability to effectively resolve issues.

We pride ourselves on our customer service, so excellent communication skills are vital, along with a passion for delivering outstanding customer service.

We operate within strict Service Level Agreements so the ability to follow procedures and attention to detail underpins everything we do.

An understanding of our operational business would be an advantage but if you can effectively solve problems under pressure, we will ensure you have all the training you need to adapt your skills to the role.

**What you'll receive**:

- Total pension contributions up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to buy up to ten days' holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- A performance related bonus.
- A car allowance.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.

**Who we are**:
We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.

The work we do goes beyond providing an essential public service. We also aim to have a positive impact on the communities we serve and the natural environment.

Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.

We also continue to promote diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

This is an exciting opportunity to join us and if you would like to be part of our journey, we would love to hear from you. Please do not hesitate to let us know about any additional support you may need.