Graduate Technical Consultant

6 months ago

Newcastle upon Tyne, United Kingdom FNZ Full time

FNZ’s has a dedicated team responsible for providing development and consultancy services to existing wealth management customers using the FNZ Figaro product.

Within this role you’ll be involved in software support and development projects of varying size and complexity, working with our clients to provide them with new and innovative software solutions that help them to successfully meet their business goals.- Work with Clients to help define their requirements and ensure solutions that we deliver meet their requirements, ensuring the requirements are quantifiable and testable.- Understand and analyse business requirements to enable the design of detailed test requirements- Develop and maintain a deep knowledge of the platform functionality and business processes.- Completing reviews and walkthroughs of documentation and of software changes, both internally and with Clients.- Collaborate with the wider Delivery Team when challenges are encountered during build.- Carrying out testing to ensure solutions meet business and technical requirements, analysing the results, and identifying and reporting on any problems encountered.- Creation of clear, destructive and broad test cases that contain the appropriate level of detail.- Draft and issue test plans, where appropriate.- Create and maintain test scripts in a test management tool, to a specified quality standard.- Issue testing status and completion reports to Project Teams and to Clients.- Ensure documentation is maintained in accordance with established standards.- Help to investigate and diagnose support issues, and working closely with Clients to ensure successful resolution.- Provide feedback on project and support work to help contribute to the continuous improvement of the team and FNZ.- Assist Clients in the implementation of Figaro functionality as necessary.

This role demands individuals who:
- Are excellent problem solvers, capable of dealing with complex problems and rapidly evolving circumstances.- Have excellent communication skills and professionalism.- Have strong technology, analytical and data interpretation skills.- Are comfortable with client and stakeholder interaction.- Enjoy finding problems and then coming up with/suggesting solutions - a professional problem solver.- Is an out of the box/big picture thinker.

Experience, knowledge and skills required-
- Ideally have some understanding of wealth management practices (but training will be provided in this domain).- Excellent organisational, administration and time management skills.- Good team working and communication skills, confident in dealing with internal and external Clients.- Highly developed written and oral communication skills.

Personal behaviors:
- Able to make logical decisions.- Lead by example.- Act with honesty and Integrity.- Trust colleagues to make decisions.- Work with others to accomplish results.- Communicate with positive intent.- Make time to help and support colleagues.- Share information openly and proactively.- Prepared to go the extra mile.- Demonstrate humility.- Open about making mistakes and able to learn from them.- Personally accountable for successful outcomes.- Strive to be the best - average isn’t an option.-
- Flexibility in thinking, reasoning and problem solving.
- Why join us?- Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services and partners with some of the world’s largest companies.-
- Be part of a highly skilled, professional team with a wealth of experience in the financial services industry.-
- We provide significant financial rewards for high performing individuals.-
- We provide global career opportunities for our best employees at any of our offices in the UK, EU, US and APAC.- At FNZ, we recognise that diversity, inclusion, and accessibility are important factors for our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner where all employees are valued and respected. In particular, we want to ensure accessibility needs are well supported thus, ensuring our recruitment process is fair and equitable for all applicants.
- About FNZ_
- FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back._
- We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution._
- We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA)._
- Together with our customers, we help over 20 million people

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