Home Choices Adviser

**A CHANCE TO MAKE A DIFFERENCE**

You’ll need initiative, creativity, you’re not scared of putting your ideas forward and you're a great team player

No two ways about it: this is a busy role. You’ll be part of a fantastic, supportive team, working together putting our customers at the heart of everything we do.

This job offers unrivalled job satisfaction as you’ll go home at night knowing you’ve put a roof over someone’s head and made a difference to someone’s life.

You’ll create adverts, process nominations, check references, take advance rent payments. You’ll also assist in setting up new tenancies, supporting the team and keeping on top of our vital systems.

**A few key points from our role profile**:

- Provide a comprehensive end to end, seamless lettings process for all tenure types using a range of communication and marketing channels to minimise void times.
- Assess applicants’ eligibility for re-housing in conjunction with the appropriate Allocations Policy.
- Ensure nominations agreements with the Local Authority are fulfilled by advertising available properties through choice-based lettings, ensuring any Section 106 arrangements are adhered to for all new lets and any subsequent lets.
- Ensure available properties are let within the agreed measures, minimising void time and maximising rental income.
- Ensure all terminations are dealt with promptly, maintaining effective communication with the outgoing customers and/or relatives where appropriate, to the point the tenancy ends.

**Futures who?**

We’re a highly successful, independent, not-for-profit organisation providing homes and support for thousands of people across the Midlands. Our motto is ‘Great places, great services, great tomorrows’. We’re an Investors in People Platinum employer and our people tell us they love working here.

**What we’ll do for you**

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being.

You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.