Prisoner Escort

7 months ago

Woking, United Kingdom Serco Plc Full time

Part-Time Opportunies Considered, please speak to one of our Team

Permanent roles offering job stability & security
**Base Location**: Woking Vehicle Base, GU21 3BA

Working as a Prisoner Escort & Custody Officer in Prisoner Escort Custody Services (PECS) is more than just a job; it’s an opportunity to be part of a caring community where you are valued and can make a difference every day. In addition to a fulfilling career, we offer:
**Salary**: Starting at £25,716 (Full-Time Hours, 40hrs pw), with £22,502 during the 5 ½ weeks training
**Growth and Development**: We believe in recognizing your contributions and growth. With continuous training and development opportunities, you’ll see tangible progress in your earnings annually: Year 2 - £26,357 / Year 3 - £26,835 / Year 4 - £27,352.
**Transparent Earnings**: Factoring in base salary, driving allowances, and an average of 8 hours overtime weekly, your first-year income can grow between £31,316 to £33,416.
**Comprehensive Benefits**: Pension (matched up to 6%), life insurance, 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays. Enjoy exclusive discounts on Merlin Attractions, mobile phones, cinemas, leisure, retail, and hospitality.
**Health and Well-being**: A range of benefits to support you and your family, such as Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
**Supportive Culture**: Join a team that values diversity and inclusion, where you can make a positive impact every day.

**For those wishing to be considered for part-time hours, the above earnings would be worked out on a pro-rata basis

We operate 24/6, and you’ll cover various early and late shifts, including bank holidays (except Christmas Day and Good Friday).

We are open to considering part-time working hours for the right person. However, our training course is full-time, so you would need to commit to the 5 1/2 weeks of training and then revert to part-time hours once in the role. For more information, please discuss this with your recruiter when you apply.

**About the Role**:
As a PCO, you’ll be part of a dedicated team providing compassionate and secure court transportation and custody services. You’ll pick up detainees from prisons or police stations and transport them with utmost care to courts, ensuring their physical and mental well-being throughout the journey.

Once at court, you’ll attend to their well-being until it’s time for them to return to custody or be released. Key duties include accompanying detainees in courtrooms and cells, searching property or people, ensuring food and drink are available, and completing paperwork and data entry for the day.

**What You Need to Succeed**:
Our current PCOs come from diverse backgrounds with various work and life experiences. What matters most is your commitment to making a positive difference in the lives of others. You’ll learn everything you need during the 5 1/2-week training course and with the support of our experienced colleagues.

**Requirements**: A current driver’s license (C1 License with valid CPC card desirable) / D License (with valid CPC card & Tacho Graph desirable). You should be reasonably fit and possess strong written and verbal communication skills to manage various situations effectively.

**Discover More**: Use our careers assistant tool to learn more about this exciting opportunity: Careers Assistant

**Our Assessment Process**: Briefing call to assess eligibility
- Competency based Virtual Interview
- short role-play and written exercise.

**Additional Information**:
PECS

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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