Onsite Field Service Engineer

3 weeks ago


Chesterfield, United Kingdom Brewster Partners Recruitment Group Full time

**THE COMPANY**:
Brewster Partners are working with a leading Managed Service Provider, based in the Chesterfield are with an Onsite Field Service Engineer role.

This role is required in the head office on a Monday, then the travel is required between Sheffield, South Yorkshire and the East Midlands or at home for the rest of the week.

**THE JOB**

This position will provide onsite technical support to the clients customers and also assist our service desk remotely. A good technical knowledge is essential to ensure incidents and problems are dealt with quickly and efficiently. A desire to provide exceptionalcustomer service at all times is a must along with an understanding of the commercial goals of the business as a whole.
- Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes.
- Triage and resolve incidents to stringent customer defined SLA's.
- Drive service improvement within the service desk to improve first time fix resolution times.
- Communicate clearly, effectively and in a timely manner with all customers.
- Create and maintain accurate documentation within the centralised management database.
- Provide any on-site support to resolve customer service outages as required to meet SLA's.
- Continue to develop technical knowledge and skillset through formal training, informal training and hands on practical experience.

**THE PERSON**:

- Minimum Level 3 IT qualification and 2 years' experience in a 1st or 2nd Line role within a service desk environment.
- Good knowledge of Windows Server, Virtual environments, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus.
- Cloud hosted O365 skills required.
- MS Exchange and Outlook management skills required.
- Knowledge of data backups and schedules including VEAAM and Cloud hosted services.
- Demonstrated PC hardware/software trouble-shooting skills.
- Excellent team player with proven mentoring capabilities.
- Excellent communication and interpersonal skills; professional telephone demeanour.
- Strong customer service skills and attention to detail.
- ITIL knowledge preferred or certification would be desirable.
- Patience, ability to work under pressure and good organisational skills
- The ability and desire to develop the role and make it your own

**THE BENEFITS: TBC**

Brewster Partners Office Support & Technical Recruitment is a division of the Brewster Partners Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing in South Yorkshire, West Yorkshire,East Yorkshire, North Yorkshire, North West, Lincolnshire, Nottinghamshire and the Midlands. If you are interested in discussing this job in more detail or any other aspect of office support and technical recruitment we would really like to hear from you.Please visit our website at Brewster Partners for more information.


  • Field Engineer

    7 days ago


    Chesterfield, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are working with a well established client who are looking to recruit a number of Field Engineer's in the Leeds Area to join their team on a permanent basis. Salary is dependant on experience and upon interview Standard hours are Monday To Friday 8am - 4:30pm - Overtime available before and after shift times Company Van and Full PPE...

  • Field Merchandiser

    2 weeks ago


    Chesterfield, Derbyshire, United Kingdom Inspire Field Marketing Limited Full time

    Job Description: Field Merchandiser EFE Personnel are acting as an employment business and recruiting for our client, We are recruiting in Clay Cross, and are seeking a skilled and dedicated Field Merchandiser to join their team. The position offers part-time flexible hours, providing flexibility for individuals looking to balance work and other...


  • Chesterfield, United Kingdom TRS Consulting Full time

    Junior Field Service Engineer, Medical X-Ray Imaging Systems Basic Salary £25,000 to £26,000 Overtime  Car Allowance  Excellent benefits package - After three years your basic salary will be circa £35,000 and after five years your basic salary will rise again substantially - **Excellent opportunities for a Trainee Field Service Engineer to join a...


  • Chesterfield, Derbyshire, United Kingdom Rise Technical Recruitment Limited Full time

    Electro-Mechanical Field Service Engineer (FMCG Machinery Training) £45,000 + Door to Door overtime OTE (£60,000) + Company Car / Van (Personal use included) + Top of the range Phone + Fuel Card + Profit Bonus Are you an Electro-Mechanical Field Service Engineer looking for full bespoke training on high specification FMCG equipment, where you will boost...


  • Chesterfield, Derbyshire, United Kingdom Rise Technical Recruitment Limited Full time

    Electro-Mechanical Field Service Engineer (FMCG Machinery Training) £45,000 + Door to Door overtime OTE (£60,000) + Company Car / Van (Personal use included) + Top of the range Phone + Fuel Card + Profit Bonus Are you an Electro-Mechanical Field Service Engineer looking for full bespoke training on high specification FMCG equipment, where you will boost...

  • Field Engineer

    7 days ago


    Chesterfield, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are working with a well established client based in Chesterfield who are looking to recruit a number of Field Engineer's in the Bradford Area to join their team on a permanent basis. Salary is dependant on experience and upon interview Standard hours are Monday To Friday 8am - 4:30pm - Overtime available before and after shift...

  • Service Administrator

    4 weeks ago


    Chesterfield, United Kingdom Edwards Employment Solutions Ltd Full time

    Edwards Employment Solutions are an independent recruitment agency covering the East Midlands and South Yorkshire areas. Our well-established clients are looking to hire an experienced **Service Administrator** to join their team in their Chesterfield office. **About The Company:** The company are specialists in their field of Engineering and...

  • Field Engineer

    2 weeks ago


    Chesterfield, Derbyshire, United Kingdom Universal Business Team Full time

    Description: We are currently recruiting a talented and dedicated Field Engineer to join an extremely reputable company based in Chesterfield. As a Field Engineer, you will play a crucial role in providing technical support and maintenance for a variety of systems and equipment. You will be joining a multi-disciplinary company, so will be expected to...


  • Chesterfield, United Kingdom NextRow Digital Full time

    Job Title: Senior TelecommunicationsTechnician Location: ChesterfieldVA Duration: Long Term Contract *Please only submitcandidates who already live in the local area due to onsiterequirement *Please only submitcandidates who can interview onsite if requested *Pleaseonly submit candidates who are able to work onsite daily*Candidates must have reliable...


  • Chesterfield, Derbyshire, United Kingdom Universal Business Team Full time

    We are currently recruiting a talented and dedicated Field Engineer to join an extremely reputable company based in Chesterfield. As a Field Engineer, you will play a crucial role in providing technical support and maintenance for a variety of systems and equipment. You will be joining a multi-disciplinary company, so will be expected to occasionally support...

  • Service Engineer

    3 weeks ago


    Chesterfield, United Kingdom WCS Group Full time

    Duties and Responsibilities:To undertake: Routine maintenance service Breakdown fault finding and rectification Installation works Refurbishment works Commissioning and onsite training of plant operators Manufacture / assembly work in accordance with the customer and To undertake goods inwards inspections for arrival of equipment on site To establish,...

  • Service Engineer

    6 days ago


    Chesterfield, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are working with a well established client based in the Chesterfield area who are looking to add a Service Engineer to their team on a permanent basis. Salary is £30k+ with overtime available for increased earnings Service Engineer Duties: - Inspecting, repairing and servicing of machinery - Planning and undertaking schedules...

  • Software Engineer

    1 week ago


    Chesterfield, United Kingdom VeeRteq Solutions Inc. Full time

    Job Title: Software Engineer Location: ChesterfieldMO 63017 Duration: 12Months Job Type:Contract Work Type:Hybrid Job Description: Our GlobalBreeding Automation Engineering Team is a group of technologistspassionate about creating the systems that fuel the farm of thefuture. We arereimagining and rebuilding our entire suite of field and...


  • Chesterfield, United Kingdom Senitor Associates Ltd Full time

    Electronics Design Engineer Are you an electronics engineer looking for an exciting new challenge? Do you have a passion for new design and want to develop new electronic product ideas? We have the role for you! This is a great opportunity to join an innovative business consistently producing the very best in their industry. Benefits: 25 days holiday not...


  • Chesterfield, United Kingdom Senitor Associates Ltd Full time

    Electronics Design EngineerAre you an electronics engineer looking for an exciting new challenge? Do you have a passion for new design and want to develop new electronic product ideas?We have the role for you! This is a great opportunity to join an innovative business consistently producing the very best in their industry.Benefits:25 days holiday not...


  • Chesterfield, United Kingdom CareerBliss Full time

    Our client is looking for an electrically biased engineer who is looking for a long-term contract with an immediate start. We are looking for contractors who have experience within industrial engineering, electrical installations and wiring cables. You must be fully qualified & experienced in Electrical engineering. Supporting the onsite shift engineers in...

  • Service Administrator

    4 weeks ago


    Chesterfield, United Kingdom Verto People Full time

    Service Coordinator / Engineering Coordinator / Service Administrator required to join a global leading Compressed Air Supplier. Service Coordinator / Engineering Coordinator / Service Administrator shall be responsible to plan and schedule the Service Engineers work, provide service support to the management team, liaise with customers plus the...

  • Vehicle Mechanic

    6 days ago


    Chesterfield, United Kingdom Hodfin Full time

    **Job Title** - Vehicle Technician - Field Service **Location**: - Field Based - Chesterfield & Surrounding Area **Salary**: - £48k OTE + fantastic benefits listed below **Company** Our Client is a market leading manufacture within the Material Handling sector, leading the way on new Technologies including Automated Vehicles. They are large enough to...

  • Senior Engineer

    3 weeks ago


    Chesterfield, United Kingdom Randstad Construction and Property Full time

    Position Overview:We are seeking a highly skilled Senior Engineer to play a pivotal role in our smart motorways project. As a Senior Engineer, you will lead technical initiatives, provide expertise in highway engineering, and contribute to the development and implementation of cutting-edge smart transportation systems. This role can be paid outside IR35...

  • Senior Engineer

    3 weeks ago


    Chesterfield, United Kingdom Randstad Construction and Property Full time

    Position Overview: We are seeking a highly skilled Senior Engineer to play a pivotal role in our smart motorways project. As a Senior Engineer, you will lead technical initiatives, provide expertise in highway engineering, and contribute to the development and implementation of cutting-edge smart transportation systems. This role can be paid outside IR35...