Barista’s are accountable to the customers and the store manager.

The purpose of the role is to train and support your team in delivering the unbeatable coffee experience to all our customers.

To lead the shift when required to do so, opening and closing the store to the standard required by Costa.

Major Duties:

- To maintain excellent customer relations and to constantly strive to improve customer service in line with departmental policy
- To operate cash registers in line with departmental regulations
- Preparation and/or service of food and beverages in line with departmental procedures
- To serve, deliver and prepare at functions as required
- To correctly use equipment in line with departmental procedures
- To work within EHO, COSHH and Health and Safety Guidelines
- To complete daily cleaning schedules and carry out other cleaning duties as required
- To wear uniforms at all times in-line with departmental policy
- To maintain a high standard of personal hygiene, and work in a clean and tidy manner
- To attend relevant training courses as directed by the senior manager
- All work to be carried out with a customer focused attitude, providing excellent customer service with a proactive work ethic
- At all times to carry out ones responsibilities with due regard to the university’s codes of practice on
- Equality and Diversity and Health and Safety and adhere to the Data Protection Act
- Must have a flexible approach to working
- To undertake any other duties commensurate with the position or grade

Our Barista’s will be:
Reliable, honest, responsible: Up to date, organised, trustworthy, accurate, understands and implements policies and procedures, doesn’t take advantage, stands up to be counted, competent. Energetic, friendly, enthusiastic: Mature outlook, enjoys work, gets the job done, prepared to go the extra mile. Constructive, innovative, commercial: Looks for solutions, problem solver, challenges the status quo, encourages new ideas, is positive, forward thinking, aware of goals and results.

Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

**Salary**: £4.81-£9.50 per hour

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
All staff are required to follow current and up to date government guidelines. All surfaces are sanitised regularly.

Work Location: One location

Reference ID: COSTA - Chandlers Ford