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Assistant On Boarding Consultant

4 months ago

Cheshire, United Kingdom Cobalt Recruitment Full time

**Assistant On boarding Consultant**

**£25,000 - £30,000**

**North-West - Hybrid**

Cobalt is delighted to be supporting a well-respected Facilities Management and Project Management Software, provider. With ambitious growth plans where they will be partnering with large-scale retailers and government entities, they are looking for an ambitiousand adaptable Product Onboarding Consultant to act as an advocate for the company and its customers, and assist in future expansion

**Role Responsibilities**
- Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using the client standardised model for Customer Onboarding
- Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management, and organisational readiness
- Conduct demonstration and consulting sessions (on the phone and in person) and document meeting minutes
- Provide customers with follow-up consulting and general assistance in areas of expertise, utilising domain knowledge specialists when necessary
- Be a "go-to" resource for specific functional areas for both internal and external users

**Role Requirements**
- Quick learner with a passion for software technologies and the ability to understand
- Confident communicator, appetite to learn and develop
- Must have excellent organisation, communication, and collaboration skills
- Strong proficiency in Microsoft Office products and SQL
- Have a strong understanding of organisational change management and working within a large change management project

**Kindly get in touch with an up-to-date CV, or call for a confidential conversation about this, or any other vacancy