Current jobs related to Customer Assistant Service and Safety Assistant - Bury - M&S

  • Customer Assistant

    7 days ago

    BURY, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Service and Safety Assistant - Bury The Rock Work Pattern: Week 1: MON 12.00-17.00 FRI 11.00-17.00 SAT 11.00-18.00 Week 2: TUE 11.00-17.00 WED 11.00-17.00 FRI 11.15-17.00 Over 18s Key Accountabilities and Measures Clearly identified to provide customers with a visible presence at the beginning of their shopping journey...

  • Customer Service Assistant

    4 months ago

    Bury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bury, BL9 7HY **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    4 months ago

    Bury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bury, BL0 0PU **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    3 months ago

    Bury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bury, BL0 0PU **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Service & Safety Customer Assistant

    4 months ago

    Bury St. Edmunds, United Kingdom Marks & Spencer Full time

    **Contract Type: Permanent** **Contacted Hours - 37.5** **Work Pattern: - ** **1 Week Rota** **Sun 9:30-16:00** **Mon 09:00-18:00** **Tue 09:00-18:00** **Wed** **Thurs** **Fri 09:00-18:00** **Sat 10:00-18:00** **Job purpose - Engage customers with a visible presence at the beginning and end of their shopping** **experience in M&S in a welcoming and...

  • Customer Service Representative

    1 week ago

    Bury, Borough of Bury, United Kingdom Bartlett Mitchell Full time

    Job Title: General Assistant **About the Role** We are seeking a highly motivated and detail-oriented General Assistant to join our team at Bartlett Mitchell. As a General Assistant, you will play a vital role in ensuring the smooth operation of our restaurant areas, providing exceptional customer service, and maintaining high standards of cleanliness and...

  • Customer Service Representative

    1 week ago

    Bury, Borough of Bury, United Kingdom Bartlett Mitchell Full time

    Job Title: General Assistant **About the Role** We are seeking a highly motivated and detail-oriented General Assistant to join our team at Bartlett Mitchell. As a General Assistant, you will play a vital role in ensuring the smooth operation of our restaurant areas, providing exceptional customer service, and maintaining high standards of cleanliness and...

  • Customer Service Representative

    5 days ago

    Bury, Borough of Bury, United Kingdom Bartlett Mitchell Full time

    Job Title: General Assistant **About the Role** We are seeking a highly motivated and detail-oriented General Assistant to join our team at Bartlett Mitchell. As a General Assistant, you will play a vital role in ensuring the smooth operation of our restaurant areas, providing exceptional customer service, and maintaining high standards of cleanliness and...

  • Customer Service Representative

    5 days ago

    Bury, Borough of Bury, United Kingdom Bartlett Mitchell Full time

    Job Title: General Assistant **About the Role** We are seeking a highly motivated and detail-oriented General Assistant to join our team at Bartlett Mitchell. As a General Assistant, you will play a vital role in ensuring the smooth operation of our restaurant areas, providing exceptional customer service, and maintaining high standards of cleanliness and...

  • Food Service Assistant

    2 weeks ago

    Bury, Borough of Bury, United Kingdom Bury Council Full time

    About the RoleWe are seeking a skilled and enthusiastic individual to join our catering team as a Catering Assistant. As part of our busy catering service, you will be responsible for providing excellent customer service and ensuring the smooth operation of our food service.Key ResponsibilitiesPrepare and serve food to customers in a timely and efficient...

  • Customer Assistant

    4 months ago

    Bury, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Bury The Rock. Vue Bury the Rock is a state of the art multiplex with 10 screens located in the centre of 'The Rock' Shopping district. Our cinema is served by two main bus routes from Manchester City Centre and...

  • Customer Service Assistant Level 1

    3 months ago

    Bury, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Bury** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Sunday 830am-430pm** **Monday - Friday 7am-630pm** **Saturday 7am-630pm** **hours well vary over 5 days** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants -...

  • Care Assistant

    20 hours ago

    Bury, Borough of Bury, United Kingdom Service Care Recruit Full time

    Job Opportunity: Support Worker **About the Role** Service Care Solutions is seeking a dedicated Support Worker to join our team in Bury Council. As a Support Worker, you will play a vital role in providing person-centred therapeutic and creative solutions to assist recovery and encourage independence and self-management. **Key Responsibilities** *...

  • Care Assistant

    18 hours ago

    Bury, Borough of Bury, United Kingdom Service Care Recruit Full time

    Job Opportunity: Support Worker **About the Role** Service Care Solutions is seeking a dedicated Support Worker to join our team in Bury Council. As a Support Worker, you will play a vital role in providing person-centred therapeutic and creative solutions to assist recovery and encourage independence and self-management. **Key Responsibilities** *...

  • Customer Service Representative

    2 weeks ago

    Bury, Borough of Bury, United Kingdom Bartlett Mitchell Full time

    **Job Summary**We are seeking a highly motivated and detail-oriented individual to join our team as a General Assistant at Bartlett Mitchell. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and customer service in our restaurant areas.**Key Responsibilities**Monitor and maintain the cleanliness of...

  • Customer Service Representative

    2 weeks ago

    Bury, Borough of Bury, United Kingdom Bartlett Mitchell Full time

    **Job Summary**We are seeking a highly motivated and detail-oriented individual to join our team as a General Assistant at Bartlett Mitchell. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and customer service in our restaurant areas.**Key Responsibilities**Monitor and maintain the cleanliness of...

  • Female General Assistant

    1 week ago

    Bury, Borough of Bury, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and detail-oriented General Assistant to join our team at JD Gyms. As a General Assistant, you will play a vital role in maintaining the cleanliness and hygiene of our gyms, while also providing exceptional customer service to our members.Key Responsibilities:Cleaning and Sanitation: Ensure that all areas of the...

  • Female General Assistant

    1 week ago

    Bury, Borough of Bury, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and detail-oriented General Assistant to join our team at JD Gyms. As a General Assistant, you will play a vital role in maintaining the cleanliness and hygiene of our gyms, while also providing exceptional customer service to our members.Key Responsibilities:Cleaning and Sanitation: Ensure that all areas of the...

  • Customer Service Representative

    3 hours ago

    Bury, Borough of Bury, United Kingdom Bartlett Mitchell Full time

    ### Job Summary We are seeking a highly motivated and detail-oriented individual to join our team as a General Assistant. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and customer service in our restaurant areas. ### Key Responsibilities * Monitor and maintain the cleanliness of counters and...

  • Customer Service Representative

    1 hour ago

    Bury, Borough of Bury, United Kingdom Bartlett Mitchell Full time

    ### Job Summary We are seeking a highly motivated and detail-oriented individual to join our team as a General Assistant. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and customer service in our restaurant areas. ### Key Responsibilities * Monitor and maintain the cleanliness of counters and...

Customer Assistant Service and Safety Assistant

4 months ago

Bury, United Kingdom M&S Full time

**All the details**

**Customer Assistant Service and Safety Assistant Bury The Rock**

**Working Pattern**:
**Wk 1**
**Sun 10:30-17:00**
**Tue 10:00-18:00**
**Wed 09:00-18:00**
**Thu 09:00-18:00**
**Fri 09:00-18:00**

**Wk 2**
**Mon 11:30-18:00**
**Tue 10:00-18:00**
**Wed 09:00-18:00**
**Fri 09:00-18:00**
**Sat 09:00-18:00**

**Over 18s only.**

**Key Accountabilities and Measures**
- Clearly identified to provide customers with a visible presence at the beginning of their shopping journey
- Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store
- Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations
- Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?)
- Assist customers in navigating the store, recognising when a customer needs help and provide the right level of support
- Thank our customers for shopping with us when they exit
- Deal calmly and empathetically with people in a variety of retail circumstances, including confrontational situations
- Respond to door alarms in a sincere and apologetic manner, resolving any issues the customer may have
- Be a visible deterrent against violence, anti-social behaviour, targeted theft, till snatches and criminal activity to support a safe shopping environment.
- Identify and monitor suspicious persons, activity or theft and take appropriate customer engaging actions as required to deter
- Ensure all incidents are reported through the M&S Incident reporting process either through the Hicom app (on the Honey well) or into the Security Operations Centre, and to the police where necessary
- Ensure that persons served with a trespass notice do not re-enter the site
- Responsible for carrying store radio and engaging with police and other security personnel to improve service to M&S, this may include crime partnership meetings, agreed police meetings, shop watch schemes
- Apprehend external thieves (only if necessary) in line with business policy and only if all components of theft are seen
- Report any incidents of known or suspected internal theft or malpractice

**Key Skills**
- Being confident with an easily felt presence and friendly and natural personality is essential
- Strong communication skills with the ability to engage customers with ease
- Ability to remain focussed at greeting customers and deterring suspicious activity
- To have a natural empathy with our M&S brand and values, including service behaviours
- To be self-motivated, willing to improvise and suggest or try new approaches
- Able to maintain high standards of appearance and uniform standards
- No requirement to be licensed, but good observation skills would be a benefit

**Key Relationships and Stakeholders**
- Store Management team
- Store Colleagues
- Operational Security Manager
- Regional teams (RLPMs/RCOMs)
- Store Detectives
- SOC
- Police
- Local Networks