Operational Supervisor

7 months ago

Telford, United Kingdom ao.com Full time

**About The Role**:
At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. Like the rest of the AO Group, we are a very exciting and enthusiastic company to work for. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state of the art technology and is able to create high quality recycled plastics for reuse in new products.

We are growing rapidly and so with that, opportunities to develop and try new approaches become aplenty. If you are an energetic, hands on, innovative professional, this is the environment for you. As we grow, we are likely to move from a 2-shift (6am-2pm / 2pm-10pm Mon-Fri shift pattern to 24/5), and as we do this, AOer’s who move to this shift pattern will benefit from an additional pay increase to compensate the unsociable hours.

We are part of a bigger group and with that backing comes stability and continued investment in our business and growth aspirations.

At the AO Plastics Recycling Plant, we are focused on creating industry leading product streams for our customers. We succeed through strong operational ownership of Safety, Environmental, Quality and productivity.

**Here's What You Can Expect To Be Doing**:

- First line manager for a team of 5-7 people within an automated production line.
- Leading the team by ensuring equipment and materials are available and operational capacity and throughput are maximised.
- Responsible for managing and appraising team performance, developing team ethic underpinned by mutual trust, dignity and respect. Key role in ensuring skills training is completed, mentoring and development of your team members, along with managing absenteeism and first line disciplinaries.
- Ensuring adherence to all company policies and processes. Drive continuous improvement, emphasising safety, quality, efficiency, productivity, cost reduction and morale.
- Manage storage of stock, Weighbridge Operations and Goods in and Out ensuring documentation is compliant, accurate and complete.
- Lead Daily Shift briefings, using and completing reports, monitoring safety, whilst ensuring all KPI’s are met. Able to identify areas of improvement, or challenges which require support or project teams to overcome.
- Updating the production data into dedicated data capture/analysis software.
- Contributing to problem solving workshops, providing operational expertise to identify root causes of failures and subsequent improvement activity.
- Attending daily operational review meetings, providing updates on operational performance, live defects, and ongoing improvement work.
- Lead, perform, and/or participate in 5S housekeeping, accident investigation, and safety audits and related activities.

**A Few Things About You**:

- Experience in supervising teams (min. 2 years for Supervisor, min. 3 years for Shift Co-Ordinator), ideally in an operational setting.
- ILM management (L2 - Supervisor, L3 - Shift Co-Ordinator) or equivalent qualification, with a desire to advance with AO supported qualifications.
- Likes high contact time with team, and works alongside the team when required (FLT training will be given if required)
- Experience working within a processing, manufacturing, or similar environment.
- Good communication skills.
- Ability to think logically and decisively to effectively provide solutions.
- Ability to work on own initiative or part of a team.
- Formal qualifications in English and mathematics (GCSE or equivalent).
- Experience and/or qualifications in continuous improvement beneficial.

**Our Benefits**:
We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.
- Our Value Creation Plan; We've created a unique long term bonus plan for every AOer to share in our success, giving you the opportunity of an exceptional reward in return for exceptional business performance.
- 21 days holiday plus bank holidays
- At least 5% contribution pension scheme*
- Free lunch once a month
- Training courses and career progression (including ILM management development)
- Discounts; exclusive discounts across our product range.
- Family leave; Enhanced Maternity, Paternity and Adoption leave.
- Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership

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