Hospital Receptionist

**Job Title**: Receptionist

**Location**:Apple Hill Hospital, Windsor Care, Henley Road, Hurley, SL6 5LH

**Rate of Pay**: £12 per hour (£24,960 per annum)

**Hours of Work**: 40 hrs a week, permanent role

**Working as a Receptionist at Apple Hill Hospital, Windsor Care your duties will include the following**:

- To respond to customer enquiries in a friendly and effective manner, making sure manual and electronic records are maintained.
- Maintain accurate and complete records for residents and staff members confidentially in line with the company’s policies and procedures.
- Dealing with telephone calls effectively from staff, doctors, social workers, family members and other professionals.
- Liaising with head office staff accordingly.
- Maintain an awareness of the Health and Safety requirements.
- Maintain client and business confidentiality at all times
- Continual Personal Development to develop oneself and the role.
- In addition to these tasks, employees may at times be asked to carry out other reasonable duties as required by the service.

**Service Information**:
Our Acute Services operate on a 24-hour basis in addition to existing mental health services Apple Hill, will also incorporate a unit designed to provide Acute admissions. We have built up a reputation for providing successful clinical outcomes for service users who have acute mental health presentations and/or challenging behaviours. We continue to work closely with referring agencies, discharge teams and other relevant community services and place an emphasis on effective communication between all stakeholders through a multi-disciplinary approach.

**Personal Specification**:

- Knowledge/Experience of MS Word, MS Excel and MS Outlook
- Ability to competently use the internet
- Approachable and presentable
- Excellent telephone manner
- Strong administration skills including numeracy and literacy
- Willingness to help and go the extra mile
- Excellent communication skills
- 1 years experience as a Receptionist

Oakleaf Recruitment are the In-House Recruitment Team for a growing group of Services and Hospitals across the UK.

**Job Types**: Full-time, Permanent

**Salary**: £12.00 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday
- Weekend availability

Ability to Relocate:

- Hurley, SL6 5LH: Relocate before starting work (preferred)

Work Location: In person