Maintenance Coordinator/administrator Opportunities
5 months ago
**Can you help us make a difference?**
Are you passionate about delivering an excellent service and are self-motivated with strong administration skills? If so, we may have the opportunity for you within our expanding team.
Here at Platform, we are passionate about building a better future in affordable homes services and communities and are growing our External Contracts & Delivery team to further support the quality and effectiveness of responsive maintenance across our properties.
We have several exciting new roles within our vibrant, fast-paced team of Coordinators who are pivotal in providing day-to-day administrative support to the wider team to ensure financial accuracy, data accuracy and excellent record keeping.
You will have lots of variety and be involved in providing administrative support through general correspondence and contractual documentation administration including scanning of certificates, notices, surveys, and consultation documents.
**Please note that the formal job title for these positions is External Contracts Delivery Coordinator**
**Some things we need from you**:
- Previous administration experience
- Experience of working closely with customers
- Proven experience of balancing a heavy workload, prioritising as necessary
- Evidence of having delivered effectively in a results/service driven environment
- Experience of working with large database software and manipulating data extracts
- Be numerate and literate with excellent communication skills (verbal and written)
- It is essential to have strong IT Skills (experience of pivot tables/VLOOKUP and mail merge would be considered highly desirable)
- While this role is home based, you should have the ability to travel to Group offices and other locations for meetings as required. Our Group offices are located at Birmingham Business Park, Solihull and Central Park, Worcester._
**Some of the great benefits we can offer you**:
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
We aim to hold interviews for this role via Microsoft teams and will contact you once successfully shortlisted.
Please note that there may also be a basic Excel/Word task for you to complete during the interview.
**Join us and find your purpose at Platform**
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.
You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.
Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.
Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
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