Customer Service Executive
2 weeks ago
**Job Title**:Customer Service Advisor/Executive**, Newry
**Salary**:£20,000 - £24,000**
**Location**: Newry, Co Down
**Reports to**: Customer Service Manager
**Status**:Full-time/Permanent**
**Hours of Work**: Mon - Fri 9.00am - 5.00pm _(Rotational Saturday’s 8.00am - 12.00pm & Sunday’s 9.00am - 12.30pm)_ - 37 Hours per week
**Holidays**:29 (Including Statutory) days annual leave
With over 30 years’ experience our client has grown to become one of the UK & Ireland’s leading food-to-go manufacturers. They produce an extensive range of chilled, hot, frozen & bakery products across four manufacturing sites in Newry and London.
They currently have an exciting opportunity for a Permanent **Customer Service Advisor/Executive** to join their team.
**Key Responsibilities / Accountabilities**:
- Answering inbound calls and providing information to clients
- Making outbound calls where required
- Capturing and processing customer orders
- Respond & deal with customer queries
- Liaise with all departments within the business
- Reception cover
**Skills & Experience**:
- Excellent Communication Skills
- IT Skills to include Microsoft Excel and Microsoft word desirable but not essential
- Accurate data entry skills
- Positive & motivated person with a passion to deliver excellent Customer Service
- 1 years’ experience in Customer Service desirable but not essential
- Graduates welcome to apply
**If you are looking for a new challenge and are keen to join a dynamic and forward thinking team, please apply.**
**Job Types**: Full-time, Permanent, Graduate
**Salary**: £20,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Newry, County Down: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Customer Service Advisor
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