Receptionist

2 weeks ago

London, United Kingdom Health Management Full time

**Introduction**

**Be part of something great**

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

**Job Summary**

To be the first point of contact for all Health Management customers who contact us by telephone or visit our New Broad Street Office.

To ensure that every customers experience with HML is special one, where our customers feel they have been treated in a friendly and professional and caring way.

To be the voice and face of Health Management.

To support the clinical team by providing an efficient and effective service to our customers.

To carry out a range of administrative and support activities.

Managing multiple diaries and ensuring smooth running of all appointments

Assisting with clinic stock auditing and control

Managing clinical supplies

Managing clinic rooms

Maintaining a 5* standards of clinic and client areas

Opening and closing the clinic

Start and End of day clinic room management

Hours of work - 08.15hrs to 17.15hrs with 1 hour for lunch.

**Essential Job Duties**

**Incoming Telephone Calls**

Answer within 3 rings

Transfer call to most appropriate available member of staff

Take messages as appropriate (caller, phone number and reason for call if possible)

Checking answer phone on a daily basis and filtering messages as appropriate.

Provide telephone cover for staff and managers during absence or attendance at meetings.

**Incoming / Outgoing Post**

Post to be delivered between 8.15 - 8.30 am

Contact Post Office if not received to claim refund

Open post and carry out initial sort (any queries refer to senior member of staff)

Forward post to staff not based in office

Ensure post is ready for collection by 4.30 pm

**Visitors to Health Management - NBS**

Meet and greet visitors

Ensure visitors book is completed and is taken out of the building in the event of a fire evacuation and in line with H&S requirements

Provide additional support during client visits including the provision of hot/cold drinks and ordering/ presenting lunch etc.

Manage the clinic rooms ensuring that it is presentable for clinics

Management of key fobs for all staff in clinic and office

Ensuring that all pre clinical assessment forms are completed

**Clinical Equipment and Supplies Management**

Sole point of contact for members of staff wishing to order stationery and other supplies

Ordering and monitoring stationery orders/deliveries (NB: Gain authorisation from the Clinic Manager for any orders where any single items is over £50)

Monitor other supplies (e.g. coffee, tea, cleaning materials etc) and re-order as/when necessary.

Organise emergency supplies (e.g. milk) as/when needed by requesting assistance from other members of staff.

Ordering and monitoring of clinical deliveries

Stock management of clinical supplies, to ensure that smooth running of clinic and all appointments take place

Medical supplies audit and compliance as part of CQC and SEQOHS.

Ordering in line with Budgets

**Key Management**

Keep a list of key holders and update as/when necessary.

Ensure fobs are ordered as and when necessary.

**Facilities Maintenance**

Be the first point of contact for any facilities issues (e.g. toilets, electrical problems, environmental management etc)

To ascertain problem and liaise with F&E Manager

Assisting with H&S and Clinical (CQC) audits

Ensuring the appropriate supplies are maintained

**Clinic Room Management**

Start and end of day clinic room set up

Clinical room audits

Ensuring that relevantstock and supplies are ready for clinician for day

Reporting any facilitates concerns to Facilities and Primary Care Service Manager

**Education and Experience Requirements**

**Person Specification**

Excellent Customer Service Skills

Excellent presentation

Ability to multi task

Flexible

Can do attitude

Problem solving skills

Proactive working

Excellent verbal and written communication skills

Strong planning and organisation skills

PC literate on:
Word

Outlook

Excel

Ideally, the successful applicant should have significant experience in a similar front of house setting, working at a 5* standard in either a clinic or corporate setting.

Working hours are:8-5.30pm Monday to Friday - with an hour lunch

**EEO Statement

  • Receptionist

    4 weeks ago

    London, United Kingdom May & Stephens Full time

    **RECEPTIONIST** **OFFICE BASED** **MONDAY TO FRIDAY (10:00 - 18:00)** **CITY OF LONDON** A global insurance firm seek an experienced Receptionist to join their team. An established insurance firm based in the heart of the City, are on the search for a Receptionist to join their busy front of house team. As the Receptionist, you will work closely with...

  • Receptionist

    4 weeks ago

    London, United Kingdom ISE Partners Full time

    Are you a receptionist looking to join a top client-facing investment firm? This investment firm is seeking an exceptional receptionist who is immediately available to play a vital part in their team in an office overlooking the stunning city views. You will be an ambassador as the first point of contact for all clients and employees.If you are a...

  • Receptionist

    4 days ago

    London, United Kingdom Oriel Partners Limited Full time

    Prestigious luxury brand looking for Notting Hill based Receptionist for part-time opportunity at their studio.This role is for a Receptionist who is available to start ASAP.This Receptionist role will suit freelancers or students who are looking for a 2.5 hours each day -  12 - 2:30 PM, Monday-Friday.What they're looking for in a Receptionist: Slick and...

  • Receptionist

    4 weeks ago

    London, United Kingdom Front of House Recruitment Full time

    ** Receptionist **Receptionist for London Finance Firm** needing 5* customer service to liaise with a selection of high profile guests from the world of finance, but also some politicians and VVIPs. Benefits including a large bonus, this opportunity involvesa mixture of reception, administration as well as providing excellent customer services. Liaising with...

  • Receptionist

    3 weeks ago

    London, United Kingdom Tay Associates Ltd Full time

    A global financial services firm is seeking a dynamic Receptionist to join their Front of House team on a permanent basis. Based in beautiful West End offices, the Receptionist will be responsible for delivering world-class customer service to visitors including clients. The Receptionist will manage a busy switchboard, relaying messages in a timely and...

  • Receptionist

    2 weeks ago

    Central London, United Kingdom Tay Associates Ltd Full time

    *5 DAYS IN OFFICE*A financial services firm is seeking a Receptionist/Team Assistant to join their business support team on a permanent basis.Based in a stunning West End location, the Receptionist will manage a busy front desk function and get involved in Team Assistant tasks.  The Receptionist role is ideal for a proactive, confident and highly personable...

  • Receptionist

    4 weeks ago

    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Corporate Receptionist - Temp - £11.00 - £12.00 per hour - London** Oil company is seeking a Corporate Receptionist to provide a professional front of house service at their London offices. **This is an ongoing temporary role to start ASAP and will pay between £11.00 and £12.00 per hour PAYE.** **Working hours: 8.30am to 4.45pm,...

  • Receptionist

    4 weeks ago

    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Corporate Receptionist - Temp - £12.50 per hour - London** Oil company is seeking a Corporate Receptionist to provide a professional front of house service at their London offices. **This is an ongoing temporary role to start ASAP and will pay £12.50 per hour PAYE.** **Working hours: 8.30am to 4.45pm, Monday to Friday** The main...

  • Receptionist

    4 weeks ago

    London, United Kingdom Pertemps London Full time

    **Corporate Receptionist - Temp - £11.00 - £12.00 per hour - London** Oil company is seeking a Corporate Receptionist to provide a professional front of house service at their London offices. **This is an ongoing temporary role to start ASAP and will pay between £11.00 and £12.00 per hour PAYE. Working hours: 8.30am to 4.45pm, Monday to Friday** The main...

  • Receptionist

    4 weeks ago

    London, United Kingdom Page Personnel Full time

    Permanent Receptionist opportunity working within a Financial Services firm - This role is 5 days a week in the office based in The City of London **About Our Client**: The client are a well established Investment Management firm based in the City of London. **The key responsibilities of Receptionist are**: - Provide a professional meet and greet service...

  • Receptionist

    7 days ago

    London, United Kingdom Oriel Partners Limited Full time

    Our client is a leading Executive Search firm looking for an enthusiastic, highly motivated, and professional Receptionist to join their dynamic team based in fantastic open plan offices in the West End. The Receptionist position plays an integral role within the team, acting as a first point of contact for anyone arriving at the office, therefore we are...

  • Receptionist

    4 days ago

    London, United Kingdom Oriel Partners Limited Full time

    Our client is a leading Executive Search firm looking for an enthusiastic, highly motivated, and professional Receptionist to join their dynamic team based in fantastic open plan offices in the West End. The Receptionist position plays an integral role within the team, acting as a first point of contact for anyone arriving at the office, therefore we are...

  • Receptionist

    4 weeks ago

    London, United Kingdom Australasian Recruitment Company Full time

    Receptionist - Part Time **Salary**: £15.00 per hour This is an amazing opportunity for someone with hospitality or retail experience wanting to transition into an office-based role, as a Receptionist. Our client, who is a high-end luxury retailer, is looking for someone to fulfil the Receptionist role at theirhead office Monday - Thursday, 9:00am -...

  • Receptionist

    4 weeks ago

    London, United Kingdom Tay Associates Ltd Full time

    A leading Hedge Fund is seeking an ambitious and talented Receptionist to join the Business Administration team. Located in beautiful offices in the West End, this Receptionist role includes managing a busy switchboard and the office meeting rooms, ensuring front of house is immaculate at all times, being a go-to person for business support queries and...

  • Receptionist

    5 days ago

    London, United Kingdom Aube Hair Group Full time

    Aube Hair Group is a Japanese hair salon enterprise with over 300 salons in Japan and overseas. Aube gathers the latest equipment and trends not only in Japan but also around the world. This summer we will open our first UK branch in the heart of Mayfair and are looking for professional receptionists to join our team. We are looking for experienced...

  • Receptionist

    4 weeks ago

    London, United Kingdom Australasian Recruitment Company Full time

    **RECEPTIONIST** This is a one week temporary assignment as a receptionist for a leading commercial property company from the 19th of February to the 23rd of February, with the opportunity to return for another week in March! **RECEPTIONIST ROLE**: - Greeting clients and visitors - Answering phones - Restocking facilities - Setting up meeting rooms -...

  • Receptionist

    4 weeks ago

    London, United Kingdom Digby Morgan Full time

    summary - _ city of london, london_ - _ £24,000 - £25,000 per year, Pension, dental and medical insurance_ - _ permanent_- specialism - secretarial & admin- reference number - GMPR0823 - job details - Receptionist - Permanent - £24,000 - £25,000 per annum - Fulltime, Monday - Friday - Westminster - Are you an experienced Receptionist within a...

  • Receptionist

    7 days ago

    London, United Kingdom Camden and Islington NHS Foundation Trust Full time

    Receptionist/Administrator, Camden Division, 4 Greenland RoadAn exciting opportunity has arisen for a Band 3 Receptionist in the administration team for Community Outreach services based at Greenland Road.

  • Receptionist

    4 weeks ago

    London, United Kingdom King Solomon Hotel Full time

    Job description **Job Summary** We are looking for Hotel Receptionist to join and become a part of the Front of House team providing exceptional customer service and information to our guests. This role is based on working 5 days out of 7 on a rota basis and will include weekends and bank holidays. **Responsibilities and Duties** As Receptionist your...

  • Receptionist

    7 days ago

    London, United Kingdom Clearwater People Solutions Full time

    **Receptionist**: - Location- London- Contact name: - Gemma Dewhurst- Job ref: - 5637- Published: - 7 days agoOur client is looking for a receptionist to join then on a 4 month temporary basis, this role is based in Canary Wharf and is 5 days on site. Key Responsibilities: - Providing a warm and friendly greeting as the first point of contact - Keeping the...