Housekeeping Room Attendant

5 months ago


Ormskirk, United Kingdom Miller & Carter in-keepers collections Aughton Full time

Objectives/Purpose of Role

To deliver a great guest experience and work well with the team to ensure every hotel bedroom, bathroom & public areas are clean, stocked and presented to full Innkeepers standards therefore creating a comfortable and welcoming environment with a key aim of ensuring our guests have a great stay, revisit and recommend us. Responsibilities & Duties Our team deliver excellent guest service, at all times by:

- Cleaning and presenting all bedrooms to full, high brand standards
- Cleaning and presenting all bathrooms to full, high brand standards
- Ensuring all public spaces in the hotel & corridors are clean, tidy, and well presented
- Making every bed (including sofa beds and travel cots) to full brand standards
- Ensuring all linen cupboards, cleaning stores and laundry trolleys are kept clean, tidy, and organised
- Ensuring all laundry (Clean and dirty) is stored correctly - Adhering to all cleaning schedules to ensure every aspect of the hotel is cleaned on a regular basis
- Following room, key, and lost property procedures at all times - Communicating and working well with the hotel and broader team in the business
- Giving every guest you see a friendly greeting (or genuine farewell) and encourage them to return - Answering any questions and dealing with queries from guests efficiently and professionally
- Maintain personal knowledge by completing in house and online training on Mable Key Skills & Behaviours
- Pull together when the going gets tough - Do what I say I will - Take time to walk in the guest’s shoes and suggest a better way of doing things
- Value everyone’s opinion, no matter who they are
- Recognise that people are different and adapt to suit their needs.

**WHAT’S IN IT FOR ME?**
- Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered.

On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares There's also a free employee helpline
- to support you with whatever life throws at you.

**WHAT WILL I BE DOING? AS A HOUSEKEEPER YOU’LL**
- Making sure the business is spotlessly clean, and tidy before our doors open
- Understand and help maintain brand and health and safety standards

**WHAT DO I NEED?**
It takes a mixture of ingredients to make the perfect dish, and our teams are no different. You’ll...
- Have a great eye for detail
- Be super organised
- Be able to work alone or within a team

DETAILSSalaryCompetitive salarySchedulePart TimeLocationSpringfield Rd, Aughton, Ormskirk L39 6ST, UKExpiry dateMon, 07 Feb 2022

SKILLS

Engaging Personality

**Job Type**: Part-time

**Salary**: £9.00-£10.50 per hour

Expected hours: 10 - 15 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Weekends only

Supplemental pay types:

- Bonus scheme

**Experience**:

- housekeeping: 1 year (preferred)
- Hotel Housekeepers: 1 year (preferred)

Work Location: In person



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