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Senior Customer Sales Service Advisor

4 months ago

Blyth, United Kingdom Jewson Full time

**Do you enjoy building proactive customer relationships?**

**Are you sales focussed and enjoy driving results?**

**Jewson** in **Blyth **are recruiting now for a Senior Customer Sales Service Advisor.

Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle.

Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

**HOURS OF WORK**:
Monday to Friday 7:30am - 5pm

Saturday 8am - 12 noon (every second week)

**What will I be doing?**

As a Customer Service Sales Advisor you will have one of the most important roles within the branch network.

You will regularly be the first and last point of contact for customers visiting the branch so you play a huge part in delivering a fantastic customer experience as well as promoting and maximising sales.

**To support the team you will;**
- You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will.
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers - Maintain stock levels, carrying out regular stock counts
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work - Work with colleagues to suggest opportunities for improvement

**Is this role right for me?**

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit As this role is working in the warehouse and yard, you'll often be working outside, so this is a great job for people who love to be outdoors. Full workwear and PPE is supplied.

**Job Types**: Full-time, Permanent

**Salary**: From £25,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Blyth: reliably commute or plan to relocate before starting work (required)

Application question(s):
**Experience**:

- Customer Sales: 2 years (required)

Work Location: One location

Reference ID: GBR10917