Technical Writer

**We help the world run better**

**Summary and Role Information**:

- Collaborate with Subject Matter Experts, stakeholders and with various teams to obtain an in-depth understanding of the process and the documentation requirements.
- Disseminate technical information in easy-to-understand language for a non-technical audience.
- Become familiar with technology architecture, design, and implementation requirements.
- Help other writers in creating documentation.
- Ability to take existing and potential content and improve it.
- Convert complex documentation to easy language for multiple audiences.
- Create product manuals with screenshots and tutorials.
- Communicate complex ideas in a concise manner.

**Experience/ Role Requirements**:

- Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines.
- Understanding of ITIL practices for IT service management.
- 4+ years of proven experience in writing technical documentation.
- Understand and explain complex technical concepts.
- Ability to undertake multiple projects and deliver on tight deadlines.
- Excellent technical writing and verbal communication skills.
- Outstanding interpersonal, communication and presentation skills.
- Good time management, organizational, and decision-making skills.

**About the Team**:
The Service Integration Team is focused on building the foundation for tomorrow. We have a keen interest in working collaboratively to provide high quality services to our customers. Come join our diverse workplace that embraces differences.

**#SAPGCSICareers**

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 358708 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.