125887 Switchboard Operator

NHS Fife have a position available for a Switchboard Operator. We are looking for an individual who is organised and has a positive approach to work.

You should be ready for a challenge and also enjoy working as part of a team. Duties will include all aspects of using a computerised Switchboard to handle calls and respond to queries.

This post will require shift work to cover the 24 hour; 365 Days a year operation of the Switchboard Service.

The post requires excellent communication skills, both written and oral, and will mostly involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public.

Full training will be given to you, but knowledge of NHS Fife would be an advantage. The post is based at the Victoria Hospital, Kirkcaldy.

As part of the 24/7 integrated service, and once fully trained, opportunities may be available to be trained within other areas of the service including Scanning, DHRS, A&E and MIU.